On Cloudsurfer 2 Trainers - Pearl/ Ivory - UK 12.5

The Cloudsurfer 2 is designed for comfort and cushioning, making it suitable for marathon distances for many neutral runners. However, individual needs for support and firmness may vary.

These trainers are best suited for road running and urban environments. The outsole is not designed for the aggressive grip required on technical trails.

Use a soft brush or a damp cloth with mild soap to gently clean the surface. Avoid harsh chemicals. Ensure to air dry them completely.

The Cloudsurfer focuses on plush cushioning and a smooth ride for everyday comfort and longer runs. Models like Cloudswift are geared towards urban running with a firmer, more responsive feel, while Cloudboom is designed for race-day performance.

The On Cloudsurfer 2 provides a neutral platform with its cushioning system. While it offers comfort, it is not designed as a stability shoe for overpronation. Users requiring significant arch support might need to consider insoles.

Please refer to the official On Running website or the retailer's policy for the most current warranty information, as it can vary by region and purchase date.

Refer to the On Running size guide and ensure your foot is measured correctly. Consider the width of your foot. If unsure, consult with a footwear specialist.

While the cushioning is designed for longevity, ensure the shoes are not being used for activities that exceed their intended purpose. Check for debris within the sole's pods.

Ensure the shoes fit properly and are laced correctly. If discomfort persists, they may not be the right model for your gait or foot type. Consider consulting a running shoe expert.