Lieber Silk White 2 Gang USB A+C Socket - The Soho Lighting Company

The USB-C PD port is designed to support charging for compatible laptops and other high-power devices. Please check your laptop's power requirements against the specific PD output of the USB-C port for optimal performance.

When using a single USB port, the maximum output is 3100mA. When both USB-A and USB-C ports are in use simultaneously, the total power is divided between them.

Yes, due to the electrical nature of replacing a standard socket, it is strongly recommended to have this product installed by a qualified electrician.

The USB-A port supports Quick Charge technology for faster charging of compatible phones and devices. The USB-C port supports Power Delivery (PD), offering higher power output suitable for a wider range of devices, including some laptops and tablets.

Ensure the power is switched off at the mains before cleaning. Use a soft, dry cloth to wipe the surface. Avoid using harsh chemicals or abrasive cleaners.

This socket is designed for indoor use only and is not weather-rated.

Please refer to the manufacturer's documentation or retailer for specific warranty information, as this can vary.

Ensure the device is compatible with USB-A Quick Charge or USB-C PD. Verify that the total power draw does not exceed the socket's limit. Try using a different USB cable and ensure the socket is properly installed and powered.

If charging multiple devices simultaneously via USB, the power is divided. For faster charging, use only one USB port or disconnect other USB-connected devices. Ensure your device supports the specific charging technology (Quick Charge/PD) offered by the port.

Check that the appliance is plugged in correctly and switched on. Confirm that the switched socket is activated. If the issue persists, check your home's circuit breaker or fuse box.

The screwless design relies on internal clips. Ensure the main unit is securely mounted to the wall box. If the faceplate itself is loose, re-seat it carefully, ensuring it snaps into place around the edges.