Swan pendant - Black

No, the Swarovski Iconic Swan Pendant features a high-quality rose gold-plated metal finish, not solid gold. This plating gives it a luxurious appearance at an accessible price point.

No, it is strongly advised to avoid contact with water, including showering, swimming, or bathing. Exposure to water and moisture can damage the crystal's brilliance and the metal plating, leading to discoloration or dulling.

To clean your pendant, gently wipe it with a soft, lint-free cloth. Do not use any harsh chemicals, abrasive materials, or ultrasonic cleaners, as these can strip the plating or damage the crystals.

The chain is 38 cm (approximately 15 inches) long. Yes, it features an adjustable clasp with extension rings, allowing you to customize the length to your preference.

Yes, this pendant is designed for everyday wear. However, to maintain its pristine condition, it's crucial to follow the care instructions, such as avoiding contact with water, lotions, and perfumes, and storing it properly.

Yes, the Swarovski Iconic Swan Pendant comes presented in its original Swarovski necklace box, making it ready for gifting.

This is often due to accumulation of dirt, oils, or residue from lotions/perfumes. Gently clean the pendant with a soft, dry, lint-free cloth. Do not use water or chemical cleaners. Regular gentle cleaning will restore its brilliance.

Dulling can occur from exposure to moisture, chemicals, or simply body oils. Ensure you are following the care instructions to avoid contact with water, lotions, and perfumes. Clean gently with a dry, soft cloth. If the dullness persists or appears to be actual tarnish, it might indicate prolonged exposure or wear, which may require professional cleaning or replating (though replating is usually not offered for costume jewelry).

This often happens if the necklace is not stored properly. Carefully untangle the chain using a fine point (like a pin or needle) and patience. To prevent future tangles, always store the necklace flat in its original box or hang it from a jewelry stand, ensuring the chain is not coiled.

Swarovski crystals are typically set securely. If a crystal is loose or missing, it indicates damage that cannot be fixed by the user. Contact Swarovski customer service or a professional jeweler specializing in costume jewelry for repair options. Avoid wearing the piece until it's repaired to prevent further damage.