Tortoise House - PawHut

While constructed with waterproof-painted fir wood, this tortoise house is primarily designed for indoor use. Outdoor exposure to extreme weather, direct sun, or prolonged rain could reduce its lifespan and make it harder to maintain stable internal temperatures for your tortoise.

You will need a combination of a heat lamp (e.g., a basking bulb) and a UV-B lamp. UV-B lighting is crucial for tortoises to metabolize calcium. Consult a veterinarian or reptile specialist for the appropriate wattage and spectrum for your specific tortoise species.

We recommend daily spot cleaning to remove waste and uneaten food. A more thorough deep clean, involving substrate replacement and wiping down all surfaces with a reptile-safe disinfectant, should be performed weekly or bi-weekly depending on the tortoise and substrate type.

Yes, the built-in tray and open design allow for various reptile-safe substrates like coco coir, cypress mulch, or specialized tortoise substrates. Ensure the substrate depth is adequate for your tortoise to burrow and that it's replaced regularly for hygiene.

Info needed: Please contact PawHut customer service directly or check their official website for information on the availability of replacement parts for the PMMA panels or the built-in tray.

The overall dimensions are 84.5L x 47.5W x 90H cm. Please ensure these dimensions provide sufficient space for your tortoise to move, bask, and retreat comfortably.

Check the temperature of the basking spot with a thermometer; it might be too hot or too cold. Also, ensure the UV-B and heat lamp are correctly positioned and functioning. Some tortoises are shy; ensure there's a clear, unobstructed path to and from the basking spot.

While made from waterproof-painted fir wood, excessive humidity or prolonged exposure to moisture can affect the wood. Ensure proper ventilation in the room and avoid direct water spills on the wood. If using a mister, aim it away from the wooden structure.

Clean the PMMA panels with a soft, damp cloth and a mild, non-abrasive cleaner. Avoid using harsh chemicals or rough sponges, as these can cause scratches. Ensure adequate ventilation to prevent excessive condensation.

Refer back to the provided assembly manual, paying close attention to diagrams and specific screw types for each step. Ensure parts are correctly oriented. If a part doesn't fit, double-check that you haven't skipped a step or used an incorrect piece of hardware.

Check for any substrate or debris obstructing the runners. Ensure the tray is aligned correctly within its tracks. Applying a small amount of food-grade silicone lubricant to the runners (away from tortoise contact) can sometimes help, but primarily ensure cleanliness.