Primrose 4-Tier Cascading Rock Effect Water Feature - Brown

You should check the water level daily, especially in hot weather, and top it up as needed to ensure the pump remains fully submerged. Water will evaporate over time.

No, clean tap water is sufficient. Avoid using de-ionized water or adding chemicals unless specifically recommended for water features, as they can affect the pump or the resin.

This water feature is designed for outdoor use. While it is self-contained, the pump and electrical components are intended for outdoor environments.

The water feature comes with a 5-meter power cable.

Gently clean the resin with a soft cloth or sponge and mild soapy water. Rinse thoroughly with clean water. Avoid abrasive cleaners or harsh chemicals that could damage the finish.

The water feature is designed to be largely self-contained. Setup primarily involves placing it, filling it with water, and plugging in the pump. No complex assembly is typically required.

The dimensions are approximately 35cm in height, 25cm in length, and 19cm in width.

Check that the pump is fully submerged in water. Ensure the power cable is securely connected and plugged in. Clean the pump intake for any blockages.

Verify the water level is sufficient to keep the pump submerged. Check for kinks in the tubing or blockages in the pump filter or on the tiers. Ensure the feature is on a level surface.

Confirm the power supply is active. Check the bulb connections if accessible. If the issue persists, the LED unit may require servicing.

Adjust the water flow rate from the pump if possible. Ensure the feature is on a level surface and not exposed to strong winds. Consider adding small pebbles to the basins to break up the water flow.

Clean the water feature thoroughly using a soft brush and clean water. Consider using a water feature cleaning solution designed for the material. Ensure regular water top-ups with fresh water.