Petlibro Dockstream Cordless Fountain - 2.5L - White

It is recommended to replace the filter components every 2-4 weeks, depending on your water quality and the number of pets using the fountain. This ensures optimal filtration and water freshness.

The battery is designed to last up to 30 days on a single full charge under normal operating conditions. Actual battery life may vary based on factors like ambient temperature and pump usage.

Yes, the fountain can be used while plugged in and charging. This is a good option if you prefer not to monitor the battery level.

The stainless steel basin is designed for easy hand washing. While some users may find it suitable for a dishwasher, hand washing is recommended to preserve its finish and ensure longevity.

Ensure the water is fresh and the filter is clean. Try placing the fountain in a quiet location away from their food. Some cats adjust over time; patience and positive reinforcement can help.

The pump can be disassembled. Gently remove the pump cover and impeller, then rinse them under running water. Use a small brush if necessary to remove any debris from the impeller well. Reassemble carefully.

Yes, the 2.5L capacity is suitable for households with multiple cats, though you may need to refill it more frequently and monitor filter performance closely.

Ensure the pump is submerged in water. Check that the pump intake is not blocked by debris. Verify the battery is charged and the unit is powered on. Ensure the filter is not clogged and is installed correctly.

Clean the pump impeller and housing. Check the filter for clogs and replace if necessary. Ensure the battery has sufficient charge.

Ensure the pump is fully submerged and the impeller is clear of obstructions. Check that all components are assembled correctly and securely. Low water level can also cause pump noise.

Ensure the charging cable is securely connected to both the fountain and a working power source. Clean the charging contacts on the fountain and cable if they appear dirty. Try a different power outlet.

Replace the filter elements immediately. Clean the entire fountain thoroughly, including the basin, lid, and pump components. Use fresh water.