Eufy Security Entry Sensor - White

Use a small tool or your fingernail to open the battery compartment on the sensor. Replace the old CR-123A battery with a new one, ensuring the positive (+) and negative (-) terminals are correctly aligned.

Yes, you can connect multiple Eufy Security Entry Sensors to a single HomeBase. The HomeBase can support a certain number of devices; refer to your HomeBase's documentation for the specific limit.

The Entry Sensor itself operates on battery power, so it will continue to function and detect openings. However, the HomeBase needs power to trigger the siren and send notifications. If the power is out, the siren won't sound, and you won't receive immediate notifications until power is restored.

No, the Eufy Security Entry Sensor is designed for indoor use only and is not waterproof or weather-resistant. Avoid installing it in areas exposed to the elements or excessive moisture.

The wireless range can vary based on environmental factors like walls and interference, but it typically offers a reliable connection within a standard home. Refer to the product specifications for details on the range.

Yes, you can disable the siren in the settings of your HomeBase through the Eufy Security app. This will prevent the siren from sounding when the sensor is triggered.

The Eufy Security Entry Sensor typically comes with a warranty. Check the product packaging or Eufy's website for the specific warranty details.

Check the alignment of the sensor and magnetic base. Ensure the gap between them does not exceed 1.5 inches when the door or window is closed. Also, verify that the sensor is properly paired with the HomeBase in the Eufy Security app.

Confirm that notifications are enabled in the Eufy Security app and on your smartphone. Check your internet connection for both the HomeBase and your smartphone. Make sure the HomeBase is online and connected to your network.

Ensure that the siren is enabled in the HomeBase settings within the Eufy Security app. Check the volume setting and the general status of the HomeBase to ensure it's functioning correctly.

Check if the sensor is exposed to extreme temperatures, which can affect battery life. Ensure the sensor is not continuously triggered. If the issue persists, try replacing the battery with a new CR-123A battery.