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JBL QUANTUM 350 WIRELESS Gaming Headset - Black

JBL QUANTUM 350 WIRELESS Gaming Headset - Black

Sound is survival and JBL knows sound: from the thrill of tracking enemies in FPS games, to engagi...

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Product Information

Full details

The JBL QUANTUM 350 WIRELESS gaming headset is designed for gamers seeking a wireless, immersive audio experience. It provides high-quality sound with JBL QuantumSOUND Signature, a comfortable fit, and a clear detachable microphone, giving you a competitive edge. Note that while the headset is multi-platform compatible, some features are exclusively available on PC. This guide will help you understand and make the most of your JBL QUANTUM 350 WIRELESS headset.

All features

ColourBlack
SeriesQUANTUM
Model Part NumberJBLQ350WLBLK
BrandJBL

Extended Product Information

FAQs

How do I charge the headset?

Use the included USB-C charging cable to connect the headset to a power source. A full charge takes approximately 2 hours.

How long does the battery last?

The battery provides up to 22 hours of playtime on a single charge.

Can I use the headset with my smartphone?

The headset is not designed to be used with smartphones, as it doesn't support a 3.5mm jack or Bluetooth connections. It works via the included USB dongle.

Is the microphone detachable?

Yes, the microphone is detachable.

Where can I download the JBL QuantumENGINE software?

You can download the software from the official JBL website.

Does the headset have noise cancellation?

No, the JBL Quantum 350 Wireless does not have active noise cancellation.

What is the warranty period?

The warranty period is two years.

Troubleshooting

Headset not connecting.

Ensure the USB dongle is properly connected. Make sure the headset is powered on and within range of the dongle. Try re-pairing the headset by restarting both the headset and the dongle.

Microphone not working.

Ensure the microphone is properly attached. Check the mute button on the headset and in your game settings. Verify that the correct microphone is selected in your system's audio settings.

Poor sound quality.

Adjust the equalizer settings in the JBL QuantumENGINE software (PC only). Ensure the headset is fully charged. Check the audio source and game settings.

Low volume.

Increase the volume on the headset, in your game, and in your system settings. Ensure the headset isn't muted.

Intermittent audio.

Ensure there are no obstructions between the headset and the USB dongle. Reduce the distance between the headset and the dongle. Try to connect the dongle to a different USB port.

Pros and Cons

Pros

  • High-quality JBL QuantumSOUND Signature provides immersive audio.
  • Comfortable memory foam ear cushions for extended gaming sessions.
  • Detachable microphone for clear communication.
  • Long battery life (22 hours) for extended use.
  • Wireless connectivity provides freedom of movement.

Cons

  • Some features, like EQ customization, are limited to PC.
  • Microphone quality may not be top-tier compared to dedicated mics.
  • No active noise cancellation.
  • Charging time is relatively long (120 minutes).

Setup, Compatibility & Care

Setup

  1. Connect the 2.4GHz USB dongle to your PC or compatible device.
  2. Power on the headset by pressing the power button.
  3. The headset will automatically connect to the dongle.
  4. For PC, install the JBL QuantumENGINE software for customization.

Compatibility

The JBL QUANTUM 350 WIRELESS is compatible with:

  • PC
  • PlayStation (PS5, PS4)
  • Nintendo Switch (when docked)
  • Mac

Care

  • Clean the earcups with a soft, slightly damp cloth.
  • Avoid exposing the headset to extreme temperatures or humidity.
  • Store the headset in a dry, safe place when not in use.
  • Do not disassemble or attempt to repair the headset yourself.

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