TCP Smart Wifi Glass Panel Heater - 2000W

Make sure the heater is connected to your Wi-Fi and linked to your chosen voice assistant (Alexa or Google Assistant) through the TCP Smart app. Use voice commands like "Alexa, turn on the heater" or "Hey Google, set the heater to 25 degrees."

While the heater is designed with safety in mind, it's advisable to avoid using it in areas with high humidity or direct water exposure. Ensure that it is placed away from any water sources.

Unplug the heater from the power outlet for a few minutes and then plug it back in. This will usually reset the device. If the problem persists, consult the user manual for specific reset instructions.

The warranty period for the TCP Smart Wi-Fi Glass Panel Heater is typically two years from the date of purchase. Please refer to your product documentation or contact the manufacturer for specific warranty details.

Always unplug the heater before cleaning. Wipe the glass panel with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners that could damage the surface.

It is recommended to plug the heater directly into a wall outlet. If you must use an extension cord, ensure it is rated to handle the heater's power requirements (2000W). Use a heavy-duty extension cord.

Check the power connection, ensure the unit is plugged in correctly, and verify the circuit breaker hasn't tripped. Also, check that the unit is set to an active heating mode via the app or control panel.

Ensure the heater is within range of your Wi-Fi router. Restart the heater and the router. Double-check your Wi-Fi password in the TCP Smart app. If problems persist, consult your internet service provider.

Make sure the heater's thermostat is set to a higher temperature than the current room temperature. Ensure the heater is not blocked by furniture or curtains. Check the room size to ensure it is within the heater's capacity (up to 20 square meters).

Ensure your smartphone is connected to the internet. Close and reopen the TCP Smart app. Check for any app updates. Restart the heater. If issues persist, check the TCP Smart app's support resources.