Technics True Wireless Noise Cancelling Earphones with Multipoint Bluetooth - Blue AZ80

You can check the battery level of both the earphones and the charging case within the Technics Audio Connect app. The charging case also has an LED indicator that shows its charge status when opened or connected to power.

Yes, the Technics AZ80 earphones support independent use. You can use either the left or right earphone on its own while the other is in the charging case or turned off.

Firmware updates are managed through the Technics Audio Connect app. Connect your earphones to your device via the app, and it will notify you if an update is available. Follow the in-app instructions to complete the update.

The Bluetooth range is typically up to 10 meters (33 feet) in an open environment, but this can be affected by obstacles such as walls, other electronic devices, and interference.

Info needed: Please refer to the official product specifications or manual for the exact IPX rating. Generally, they are sweat and splash-resistant, but typically not designed for submersion in water.

To perform a factory reset, place both earphones in the charging case. Press and hold the pairing button inside the case for about 10 seconds until the LED indicators on the earphones flash rapidly and then turn off. This will clear all pairing information, and you will need to re-pair them.

Ensure the earphones are charged. Place them back in the case, close it for a few seconds, then open it and press the pairing button for 5 seconds until the LED flashes. Check your device's Bluetooth settings and try reconnecting. If issues persist, try forgetting the device in your Bluetooth settings and re-pairing.

Ensure you have chosen the correct size ear tips for a snug fit. A proper seal is crucial for optimal bass and overall sound quality. Try different ear tip sizes until you achieve a comfortable, sealed fit. Also, check for any debris in the earphone nozzles.

Verify that Noise Cancelling mode is activated via the touch controls or the Technics Audio Connect app. The effectiveness of ANC is highly dependent on a good seal; ensure your ear tips provide a tight, comfortable fit. Also, ensure no ambient sound mode is accidentally activated.

Ensure the microphones are not obstructed. If outdoors, strong winds can affect call quality; try repositioning or switching to a more sheltered location. Check for firmware updates via the Technics Audio Connect app, as these can improve microphone performance.

Ensure both devices are within Bluetooth range and have their Bluetooth enabled. Verify that the earphones are properly paired with both devices. Sometimes, toggling Bluetooth off and on for the device you wish to switch to can help. The Technics Audio Connect app can also help manage connected devices.