POLY Blackwire 3220 - Black
Best current price£38.52from PCHUB.UK
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Product Information
Full details
This guide is for professionals seeking a reliable, corded headset for clear communication in office or call center environments. The POLY Blackwire 3220 offers superior audio quality, noise-canceling, and all-day comfort, providing an excellent solution for managing calls on your PC, mobile phone, or tablet. Note that this headset is designed for use with a USB-A connection and may not be compatible with all devices.
All features
| Colour | Black |
|---|---|
| Series | Blackwire |
| Model Part Number | 80S02A6 |
| Brand | Poly |
Extended Product Information
FAQs
How do I adjust the volume?
Use the volume up and down buttons located on the inline control unit.
How do I mute the microphone?
Press the mute button on the inline control unit.
What is the cable length?
The cable length is 1.61 meters.
What type of connector does the headset use?
The headset uses a USB Type-A connector.
Is the headset compatible with mobile phones?
The headset can be used with a mobile phone or tablet if they support USB-A connectivity.
What operating systems are supported?
The headset supports Windows 10, Windows 11, and MacOS.
What is the warranty?
The product warranty information is not included in the provided product data.
Troubleshooting
Headset is not recognized by the computer.
Ensure the USB connection is secure. Try a different USB port. Restart your computer. Check the sound settings to make sure the headset is selected as the default audio device.
Microphone not working.
Check that the microphone is not muted via the inline control unit. Ensure that the microphone is selected as the default input device in your computer's sound settings. Test the microphone with a recording app.
Poor audio quality.
Adjust the volume levels on the headset and your computer. Ensure the headset is not blocked or obstructed. Check your internet connection for audio issues during calls.
The headset audio is too quiet.
Increase the volume using the inline controls or the computer's sound settings. Ensure that the headset is selected as the default output device.
Pros and Cons
Pros
- Excellent audio quality with wideband audio.
- Effective noise-canceling microphone.
- Comfortable for extended use due to its lightweight design and ear cushion material.
- Easy to set up and use with standard USB-A connectivity.
- Inline controls for call management.
- Durable design with a metal headband.
Cons
- Wired design may limit mobility.
- USB-A connection may not be compatible with all devices.
- Requires a USB-A port on the device.
- May not be ideal for use in very noisy environments.
- Leatherette ear cushions may get warm with extended use.
Setup, Compatibility & Care
Setup
- Plug and Play: Simply plug the USB-A connector into an available port on your computer or device.
- Driver Installation: The headset typically installs drivers automatically. You may need to select the headset as your default audio device in your computer's sound settings.
- Test: Make a test call to ensure the microphone and speakers are functioning correctly.
Compatibility
The POLY Blackwire 3220 is compatible with:
- Windows 10 and Windows 11.
- MacOS.
Care
- Cleaning: Use a soft, damp cloth to clean the ear cushions and headband. Avoid using harsh chemicals or solvents.
- Storage: Store the headset in a clean, dry place when not in use.
- Avoid Extreme Temperatures: Do not expose the headset to extreme temperatures or humidity.
- Cable Care: Handle the cable carefully to avoid damage. Avoid pulling or twisting the cable excessively.