PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box

The litter tray should be replaced every few weeks, depending on the number of cats using the box. The app will provide an estimated time for replacement.

The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box is designed to work best with crystal litter.

Wipe down the interior surfaces with a damp cloth during routine maintenance and when replacing the litter tray.

If the rake gets stuck, unplug the unit, manually clear the obstruction, and then plug it back in. Contact customer support if the problem persists.

Warranty information is provided with the product. Contact PetSafe customer support for specific warranty details.

The app uses data from the litter box usage, but it does not have a scale. You must monitor your cat's weight with a separate scale.

Check the power connection, ensure the unit is plugged in, and verify that the cleaning cycle is enabled in the app.

Ensure Bluetooth or Wi-Fi is enabled on your device, and that the litter box is within range. Try restarting the app and the litter box.

Ensure the waste compartment is properly sealed and regularly replace the litter tray. Consider the placement of the litter box, ensuring it is in a well-ventilated area.

Ensure the litter box is in a familiar and accessible location. Cats may need time to adjust to a self-cleaning box; try leaving the old litter box available initially.