Electric Arch Stove Heater Fireplace - NETTA

Plug the heater into a power outlet, then use the power switch to turn on the unit. Select your desired heat setting.

The heater has two heat settings: 1000W and 1950W. Use the control panel to select your preferred setting.

Yes, the flame effect can be used independently of the heating function, allowing for year-round ambiance.

Unplug the heater and wipe the exterior with a soft, damp cloth. Avoid abrasive cleaners and ensure no water enters the internal components.

The heater includes a built-in thermal cut-off device that prevents overheating.

Place the heater on a flat, stable surface, away from flammable materials and in a location that allows for good air circulation.

Please refer to the product documentation for warranty details.

Check if the unit is plugged in correctly and the power outlet is working. Also, check the fuse in the plug.

Ensure the power switch is on. Check the bulb if the flame effect is dim or not visible. (Consult the manual for bulb replacement).

Ensure the heat setting is turned on. Check that the thermal cut-off has not activated. If it has, unplug the heater and allow it to cool down before using it again.

This could be due to dust. Run the heater on high for a short time in a well-ventilated room to burn off any dust. If the smell persists, unplug and contact customer support.