Samsung Front-Load Washing Machine - Series 5 - White
Tired of those stains on your favourite clothes? This Samsung washing machine's Bubble Soak featur...Tired of those stains on your favourite clothes? This Samsung washing machine's Bubble Soak feature lets you get rid of them in less than an hour. But that doesn't mean hot rinsing. Its ecobubble technology keeps your clothes in good shape by washing them at cooler temperatures. And you can use the Hygiene Steam mode to spin those pesky microbes out of your clothes and say goodbye to skin allergies. Good to know - You can monitor and reduce your machine's energy use by up to 70% using the SmartThings AI Energy mode - Late for work? The 15-minute quick wash gets your clothes cleaned while you finish your coffee - The Drum Clean feature keeps your machine spic and span and ready for a new load every time - Rinse away detergent build up with the Stay Clean drawer and keep your machine running smoothly - Satin dresses or woollen garments - its Fabric Care drum looks after each and every item equally. Please note: SmartThings available on Android & iOS devices. WiFi connection and Samsung account required. Energy saving based on Samsung internal testing on the WW11BB944AGB model on a Cotton 40 degree wash with the AI Energy Mode turned on, compared to not using AI Energy Mode.
This guide helps you understand and use the Samsung Series 5 washing machine effectively. Designed for households seeking efficient and smart laundry solutions, this machine offers features like ecobubble technology and Hygiene Steam for superior cleaning. A key benefit is the ability to reduce energy consumption with the AI Energy mode. Keep in mind that the SmartThings features require a Wi-Fi connection and a Samsung account.
All features
Colour
White
Energy Efficiency
A
Series
Series 5
Model Part Number
WW10FG5U34AEEU
Brand
Samsung
Extended Product Information
FAQs
How do I start a wash cycle?
Load the clothes, add detergent, select a wash program, and press the start button.
How often should I clean the drum?
Run the Drum Clean+ cycle once a month or as needed, depending on usage.
What is the Bubble Soak feature?
Bubble Soak helps remove stains by soaking clothes in bubbles before the wash cycle begins.
Can I add clothes mid-cycle?
Yes, you can add clothes during the cycle, depending on the program selected.
What should I do if the washing machine is leaking?
Check the water inlet and drain hose connections. If the leak persists, contact customer support.
How do I use the AI Energy Mode?
Enable AI Energy Mode in the SmartThings app to optimize energy consumption.
Where can I find the model number?
The model number is usually located on a sticker on the back or side of the washing machine.
What is the warranty period?
This washing machine comes with a 5-year warranty.
Troubleshooting
The washing machine is not turning on.
Check if the power cord is properly plugged into the outlet and that the outlet is working. Also, check the fuse or circuit breaker.
The washing machine is not filling with water.
Ensure the water supply is turned on and that the inlet hoses are properly connected. Check for any kinks in the hoses.
The washing machine is not draining.
Check the drain hose for any blockages or kinks. Also, ensure the drain pump filter is clean.
The washing machine is making unusual noises.
Ensure the washing machine is level. Check for any objects caught in the drum or the drain pump.
The clothes are not clean after washing.
Check if you have used the correct amount of detergent. Select an appropriate wash program for the type of clothes.
The SmartThings app is not connecting to the washing machine.
Ensure the washing machine is connected to your Wi-Fi network. Make sure the SmartThings app is up to date and restart the app and the washing machine if necessary.
Pros and Cons
Pros
Energy-efficient with an A energy rating.
Offers a variety of washing programs for different fabric types.
Smart features like AI Energy Mode and SmartThings app for convenient control.
Effective stain removal with Bubble Soak.
Hygiene Steam feature provides enhanced cleaning and sanitization.
Cons
SmartThings features require a Wi-Fi connection and a Samsung account.
Some advanced features may require familiarity with the SmartThings app.
The 15-minute quick wash is suitable for lightly soiled items only.
Requires a compatible Android or iOS device for SmartThings functionality.
May require initial setup for connecting to the SmartThings app.
Setup, Compatibility & Care
Setup
Place the washing machine on a stable and level surface.
Connect the water inlet hose to the water supply.
Connect the drain hose to a suitable drain.
Plug the power cord into a grounded outlet.
Download the SmartThings app on your mobile device (Android or iOS) and create or log into your Samsung account.
Follow the in-app instructions to connect the washing machine to your home Wi-Fi network.
Compatibility
Operating Systems: Compatible with Android and iOS devices for the SmartThings app.
Wi-Fi: Requires a 2.4 GHz Wi-Fi network for smart features.
Care
Cleaning the Drum: Run the Drum Clean+ cycle regularly to keep the drum clean and fresh.
Cleaning the Detergent Drawer: Remove and clean the StayClean drawer periodically to prevent detergent buildup.
Wiping the Exterior: Wipe down the exterior surfaces with a soft, damp cloth.
Checking the Filters: Check and clean the filters regularly to maintain optimal performance.