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This guide is for users of the Hive Active Smart Heating Multizone Thermostat, designed to provide flexible heating control for homes with multiple zones. The primary benefit is the ability to manage and adjust heating schedules remotely via a smartphone or tablet. However, a compatible Hive Hub is required for full functionality.
| Colour | Black |
|---|---|
| Model Part Number | 851811 |
| Brand | Hive |
You need to have an existing zoned setup. Follow the instructions provided in the Hive app to add a new heating zone, typically requiring a professional installation to connect the new thermostat.
The Hive app is available on the Apple App Store for iOS devices and on the Google Play Store for Android devices.
The thermostat uses 4 x AA batteries.
It is designed to work with most combi boilers. Ensure that your boiler is compatible.
Use the Hive app to create and manage heating schedules. You can set different temperatures for different times of the day and for each zone in your home.
The warranty information can be found in the product documentation or on the Hive website. Typically, this product has a 1-year warranty.
While you can still manually control the thermostat, many features, including remote access, will be unavailable until the internet connection is restored.
Check the battery and replace them if necessary. Ensure the thermostat is connected to the Hive Hub and that the Hub is connected to the internet.
Check the settings for the specific zone in the Hive app. Ensure that the zone is correctly configured and that the heating system is running.
Ensure your mobile device has a working internet connection. Check the Hive Hub's connection to your router. Restart the Hive app.
Use high-quality AA batteries. Ensure the thermostat is not placed in direct sunlight or a location with extreme temperatures.
