Alienware PRO WIRELESS GAMING HEADSET - White

Use the included USB-C cable to connect the headset to a power source. A full charge takes approximately 3 hours, and a 15-minute charge provides up to 8 hours of gameplay.

You can connect the headset to your PC via the USB-C wireless dongle, Bluetooth, or a direct USB-C connection.

The headset offers up to 75 hours of battery life on Bluetooth and 70 hours on 2.4GHz wireless with ANC turned off.

Yes, the headset features hybrid active noise cancellation (ANC) to eliminate distractions.

Yes, the headset is compatible with PlayStation and Nintendo Switch via the USB-C wireless dongle, ensuring multi-platform versatility.

The headset comes with a 2-year warranty.

Use a slightly damp cloth to gently wipe the earcups. Avoid getting moisture inside the headset.

The headset uses 50mm graphene-coated drivers for high-fidelity audio.

Ensure the headset is charged. Press and hold the power button for a few seconds. If the issue persists, try a hard reset by holding the power button and the volume up button simultaneously for 10 seconds.

Check the volume levels on both the headset and the connected device. Ensure the headset is properly connected via the correct method (USB-C, Bluetooth, or USB). Check the volume control rotary dial and make sure it's not muted.

Ensure the microphone is not muted via the mute button on the headset. Check the microphone settings in your game or communication software. Ensure the microphone is correctly positioned near your mouth.

Move closer to the Bluetooth source. Ensure there are no obstructions between the headset and the device. Try forgetting and re-pairing the headset with your device.

Ensure ANC is enabled. Check your environment, as extremely loud or complex noises may reduce ANC effectiveness. Make sure the earcups fit snugly over your ears.