HP OfficeJet Pro - 9720e

The HP OfficeJet Pro 9720e is a professional-grade wide format all-in-one printer designed to meet...

Best current price£259.99from Comet

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CometHP OfficeJet Pro 9720e Wide Format All-in-One Printer | Colour | Printer for Small Office | Wireless | Print, Scan, ADF | 3 Months of free Instant In
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£259.99
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OnBuy.comHp Officejet Pro 9720E Wide Format All-In-One Printer | Colour | Printer For Small Office | Wireless | Print, Scan, Adf | 3 Months Of Free Instant In
Free delivery in 1–3 days
£259.99
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Product Information

Full details

The HP OfficeJet Pro 9720e is designed for small office environments and creative professionals who require reliable, wide-format printing capabilities in a single, efficient machine. Its primary benefit is the combination of professional-grade color output and multi-page processing, making it an excellent choice for businesses handling diverse document types. However, users should note that as a wide-format device, it occupies a larger physical footprint compared to standard desktop inkjet printers, necessitating adequate workspace planning.

All features

SeriesOfficeJet Pro
Model Part Number9720e
BrandHP

Extended Product Information

FAQs

Can the HP OfficeJet Pro 9720e print on both sides of the paper?

Yes, the device supports automatic two-sided printing to help save on paper costs.

What is the maximum paper size this printer can handle?

It supports wide-format printing, which allows for sizes larger than standard letter/A4, though exact dimensions should be verified in the print driver settings.

Does this printer require a wired connection for setup?

No, it is designed for seamless wireless setup via the HP Smart app or the printer's front-panel menu.

How do I scan to my phone?

Install the HP Smart app on your mobile device, connect to the same network, and use the 'Scan' feature within the app to send images directly to your phone.

Can I use third-party ink cartridges?

For optimal performance and to avoid potential hardware damage, HP recommends using genuine HP ink cartridges designed specifically for the 9720e series.

How often should I clean the print heads?

You should only perform a cleaning cycle if you notice streaks, white lines, or color discrepancies in your printed output.

Troubleshooting

Printer is not showing up on the wireless network.

Ensure both the printer and the host computer are on the same Wi-Fi network frequency (2.4GHz or 5GHz) and restart the wireless router.

The Automatic Document Feeder (ADF) is jamming.

Check for small scraps of paper in the feed path, ensure paper is aligned properly in the tray, and do not exceed the maximum page capacity.

Print colors look faded or inconsistent.

Run the printer's built-in print head cleaning utility from the maintenance menu and check ink levels to ensure no cartridges are nearly empty.

Pros and Cons

Pros

  • Supports wide-format media for versatile project printing
  • ADF ensures efficient handling of high-volume scanning tasks
  • Robust wireless connectivity for multi-device office environments
  • Produces high-quality color documents suitable for professional use

Cons

  • Large physical footprint requires significant desk space
  • Ink costs can be high depending on document color density
  • Wide-format paper loading may require manual intervention for specific media types

Setup, Compatibility & Care

To set up the 9720e, first unpack the unit on a level, sturdy surface with adequate ventilation. Connect the power cord and follow the on-screen prompts on the printer's control panel to configure your network settings. For software, download the latest HP drivers or the HP Smart app to enable cloud printing and remote management features. Compatibility extends across Windows, macOS, and major mobile operating systems. For maintenance, regularly wipe the scanner glass with a lint-free, non-abrasive cloth to prevent streaks. Ensure you perform periodic head alignments if print quality appears to drift over time, and keep the interior free of dust and paper debris to avoid jams.

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