Microsoft Surface Pro - 12.9 inch - 256 GB - Windows - Grey
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Product Information
Full details
The Microsoft Surface Pro is designed for professionals and creatives who require a versatile, portable computing solution that seamlessly transitions between tablet and laptop modes. Powered by the Snapdragon processor and running the full Windows operating system, it offers a sophisticated balance of AI-driven performance and mobility; however, users should be aware that the keyboard and pen accessories are typically sold separately, which is a necessary consideration for the complete laptop experience.
All features
| Colour | Grey |
|---|---|
| Internal Storage Capacity | 256 GB |
| OS | Windows |
| Processor | Snapdragon |
| Display Size | 12.9 |
| Series | Surface Pro |
| Model Part Number | EP2-82140 |
| Brand | Microsoft |
Extended Product Information
FAQs
Does this device come with a keyboard?
The keyboard is typically sold separately as a detachable accessory for the Surface Pro.
Can I upgrade the internal storage?
The internal storage is fixed and cannot be upgraded after purchase, though you can expand space using cloud storage or external drives.
Is the Surface Pro good for gaming?
It is optimized for productivity, business, and creative tasks rather than high-end gaming.
Does it support voice commands?
Yes, the device supports voice input integration through Windows features and built-in microphones.
What is the display size?
This specific model features a 12.9-inch display.
Troubleshooting
Device failing to charge
Verify the charging cable is securely plugged in and check the wall outlet. Use only the provided or officially recommended power supply.
Touchscreen responsiveness is slow
Clean the screen surface with a microfiber cloth and check for pending Windows system updates that include touch driver improvements.
Wi-Fi connection drops frequently
Restart the device and run the Windows Network Troubleshooter via Settings to reset your network adapters.
Pros and Cons
Pros
- Extremely versatile 2-in-1 design
- Lightweight and highly portable form factor
- Runs full-featured Windows software
- Modern Snapdragon processor for efficient multitasking
Cons
- Keyboard and pen accessories are often sold separately
- Fixed internal storage capacity
- May require extra dongles for legacy peripheral connectivity
Setup, Compatibility & Care
To set up your Surface Pro, power on the device and follow the on-screen Windows Out-of-Box Experience (OOBE) prompts to connect to Wi-Fi and sign in with your Microsoft account. Ensure your device is updated by navigating to Settings and checking for Windows Updates.
For compatibility, the device supports standard Bluetooth peripherals and can connect to external monitors via the appropriate USB-C adapter. To care for your device, clean the screen only with a dry, lint-free microfiber cloth. Avoid exposing the device to extreme temperatures or high humidity, and keep the ventilation intake areas clear of dust to maintain optimal processor performance.