Logitech Zone Wireless 2 ES - Active
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Product Information
Full details
The Logitech Zone Wireless 2 ES headset is designed for business professionals seeking exceptional call clarity and focus in noisy environments. Its key benefit is the adaptive hybrid active noise cancellation (ANC) and AI-powered noise-canceling microphones, ensuring your voice is heard and distractions are minimized. A potential caveat for some users may be the initial setup for optimal Microsoft Teams integration, though it is certified to meet premium microphone requirements. This headset features a custom-tuned 40mm driver for enhanced audio, versatile Bluetooth and USB receiver connectivity, and a long battery life, all within a comfortable, durable design.
All features
| Colour | Grey |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | Zone Wireless 2 ES |
| Model Part Number | 981-001493 |
| Brand | Logitech |
Extended Product Information
FAQs
How do I enable or disable Active Noise Cancellation (ANC)?
ANC is typically controlled via a button on the headset or through the Logitech software. Refer to the headset's physical controls or the companion app for specific instructions on toggling ANC modes.
What is the wireless range of the headset?
The headset offers a wireless range of up to 50 meters (164 feet) when using the USB receiver, and a slightly shorter range typically with Bluetooth.
How long does the battery last on a full charge?
With ANC on, you can expect up to 20 hours of talk time or 25 hours of listening time. Battery life may vary based on usage and ANC settings.
Can I use the headset while it's charging?
Yes, the headset can be used while it is charging, allowing for uninterrupted use even if the battery is low.
Are the earpads and battery replaceable?
Yes, the earpads, headset strap, and battery are designed to be replaced without tools, extending the lifespan and usability of the headset.
How do I update the headset firmware?
Firmware updates are typically managed through the Logitech software application downloaded from the Logitech website. Connect the headset and follow the on-screen prompts to check for and install updates.
What does 'Microsoft Teams Premium Microphone for Open Office' certification mean?
This certification indicates that the headset's microphone system is specifically engineered and tested to perform exceptionally well in open office environments, effectively reducing background noise and isolating your voice for clear communication in Teams calls.
Troubleshooting
Headset not connecting via USB receiver
Ensure the USB receiver is securely plugged in. Try a different USB port. Re-pair the headset with the receiver by following the manufacturer's instructions, often involving pressing a button on the receiver and headset.
Audio quality is poor or muffled
Check that the correct audio device is selected in your operating system and communication app. Ensure microphone covers are not obstructed. Clean the microphone and earpads.
Noise cancellation is not effective
Verify that ANC is enabled. Ensure the earpads create a proper seal around your ears. Some ambient noise may still be audible due to the adaptive nature of the ANC.
Headset not charging
Ensure the charging cable is securely connected to both the headset and the power source. Try a different charging cable or power adapter. Check if the charging port is clean.
Microsoft Teams features not working correctly
Confirm the headset is selected as the default device in Teams settings. Ensure you have the latest Teams application and headset firmware installed. Restart both the Teams application and the headset.
Pros and Cons
Pros
- Excellent noise cancellation for both listening and speaking.
- Microsoft Teams certification ensures reliable integration.
- Long battery life suitable for full workdays.
- Comfortable design for extended wear.
- Modular components allow for easy maintenance and longevity.
Cons
- Adaptive ANC might require initial adjustment for personal preference.
- USB receiver is a separate component to manage.
- Premium features may come at a higher price point.
Setup, Compatibility & Care
Setup:
- Connect the USB receiver to your computer or use Bluetooth to pair with your device.
- For optimal Microsoft Teams performance, ensure the headset is selected as the default audio device within Teams settings.
- Allow the headset to charge fully before first use for maximum battery performance.
Compatibility:
- Operating Systems: Windows, macOS, iOS, and other mobile operating systems.
- Connectivity: Bluetooth and included USB receiver.
- Platforms: Certified for Microsoft Teams; compatible with other major communication platforms like Zoom, Google Meet, etc.
Care:
- Cleaning: Wipe the headset and earcups with a soft, dry or slightly damp cloth. Avoid harsh chemicals or abrasive materials.
- Earpads and Strap: The earpads and headset strap are designed for tool-free replacement. Gently detach the old parts and snap on the new ones.
- Battery: The battery is replaceable. Charge using the provided cable. Avoid extreme temperatures when charging.