Silentnight 3000 Geltex Divan Set - Grey

Geltex is an intelligent gel-infused comfort filling that provides a responsive, bounce-back sensation. It actively responds to your body for pressure relief and has an open-cell structure for enhanced breathability to prevent overheating.

The Silentnight 3000 Geltex mattress should be rotated head to toe regularly. If it is a 'no-turn' mattress, it does not need to be flipped. Always refer to the specific care instructions provided with your mattress.

For the mattress, use a damp cloth with a mild detergent for spot cleaning, avoiding soaking. For the velvet-like divan base, vacuum regularly and spot clean any spills immediately with a clean, damp cloth.

The 1000 mini springs and Geltex technology offer good support, but suitability for heavier individuals depends on personal preference for firmness and support. It is generally suitable for a wide range of users seeking pressure relief.

Warranty details can vary. Please refer to the warranty card provided with your purchase or contact Silentnight customer support for the most accurate information regarding the warranty period and coverage.

It is generally not recommended to use an electric blanket with Geltex mattresses as the heat can affect the properties of the Geltex filling and potentially damage the material over time.

Allow the mattress 2-4 weeks to break in. Geltex can feel firmer when new and will soften slightly with use. Ensure you are rotating the mattress regularly.

Check that the mattress is on a well-ventilated base and that bedroom windows are open periodically. Ensure bedding is breathable. If the issue persists, clean mattress vents if accessible and ensure no obstructions beneath the mattress.

Re-check all assembly fixings and ensure they are tightened securely. Ensure the base is on a level surface. If the problem continues, contact customer support for potential replacement parts.

Rotate and flip the mattress as per the manufacturer's instructions. Uneven settling can occur if the mattress is not regularly maintained and can usually be rectified with proper rotation.