Tower Cavaletto Slow Cooker - 3.5L - Midnight Blue & Rose Gold

It is generally recommended to thaw frozen foods before placing them in the slow cooker to ensure even cooking and reduce the risk of bacterial growth.

It's best to use non-metal utensils to avoid scratching the crockpot's surface. Wooden or silicone utensils are ideal.

The keep-warm setting is designed to keep food warm for several hours. However, for food safety, it's recommended to serve food within 4 hours.

Ensure there is enough liquid in the recipe and avoid overfilling the crockpot. You can also lightly grease the crockpot before adding ingredients.

Warranty information is not available in the product data, please refer to the product packaging or manufacturer's website.

The lid fits snugly but is not airtight. This allows steam to escape during the cooking process.

Check if the slow cooker is plugged in and that the outlet is working. Also, ensure the power switch is in the on position.

Ensure the lid is properly seated. Check the heat setting and adjust the cooking time. The slow cooker may need more time to cook food on the low setting.

Discontinue use of the crockpot and contact the manufacturer for a replacement.

Reduce the heat setting or add more liquid to the recipe. Make sure food is not sticking to the bottom of the crockpot.