Simplehuman Sensor Hand Soap Pump - Brushed Nickel, Silver

Experience the most efficient and hygienic way to wash your hands with the simplehuman sensor pump...

Best current price£50.00from Wayfair UK

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Wayfair UKSimplehuman 237ml Sensor Soap Pump Dispenser
£4.99 delivery
£50.00
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B&QB&Q - 266Ml Rechargeable Sensor Soap PumpAutomatic Hand Motion Soap DispenserBrushed Stainless Steel
Free delivery in 1–3 days
£70.00
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eBaysimplehuman ST1023 soap dispenser 0.237 L Nickel
£24.00 delivery
£91.37
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Product Information

Full details

The Simplehuman ST1023 Sensor Pump is designed for those seeking a more hygienic and efficient hand-washing experience, particularly useful in busy kitchens or bathrooms. Its key benefit is touch-free operation, which minimizes germ spread and eliminates messy drips. A minor caveat is its compatibility with specific soap types for optimal performance. This sleek, silver pump offers precise soap dispensing, variable volume control, and a clog-proof design.

All features

ColourSilver
Model Part NumberST1023
BrandSimplehuman

Extended Product Information

FAQs

How often does the battery need to be recharged?

A single charge typically lasts up to 3 months, depending on usage frequency.

Can I use any type of liquid soap?

It is compatible with most liquid hand soaps and sanitizers, but avoid those containing exfoliants, beads, or pumice. Using Simplehuman's own liquid soap is recommended for optimal performance.

How do I clean the sensor pump?

You can rinse the pump directly under the sink due to its IP67 waterproof rating. Wipe the exterior with a soft, damp cloth. Ensure the charging port is sealed before rinsing.

What is the capacity of the soap reservoir?

The reservoir has a capacity of 237ml (0.237 L).

How do I adjust the amount of soap dispensed?

Use the easy-access control buttons located on the top of the pump to instantly adjust the volume. Holding your hand closer to the sensor dispenses less soap, while holding it further away dispenses more.

What does the viewing window do?

The viewing window allows you to easily check the remaining soap level in the reservoir, so you know when it's time to refill.

What is the warranty period for this product?

The Simplehuman ST1023 comes with a 2-year warranty.

Troubleshooting

Pump does not dispense soap.

Ensure the pump is charged or has fresh batteries. Check that the soap reservoir is not empty and that the soap is compatible (not too thick or containing exfoliants). Make sure your hand is within the sensor's range.

Soap dispensing is inconsistent or slow.

Clean the sensor area with a damp cloth. Check if the soap is too thick; try diluting it slightly or using a different, thinner liquid soap. Ensure the tubing is not blocked by dried soap residue.

Messy drips after dispensing.

The no-drip valve should prevent this. If drips persist, check for any obstructions around the valve or tubing. Ensure the pump is positioned correctly and not tilted excessively.

Sensor is not activating.

Clean the sensor lens. Ensure there is adequate light, as extreme darkness or direct sunlight can sometimes interfere with sensors. Try resetting the pump by removing and reinserting batteries or disconnecting the charger.

Water damage or corrosion.

While waterproof, ensure the charging port cover is securely closed before rinsing. If damage is suspected, contact customer support.

Pros and Cons

Pros

  • Hygienic touch-free operation
  • Fast and consistent soap dispensing
  • Prevents messy drips and clogs
  • Adjustable soap volume for different needs
  • Rechargeable battery offers long life
  • Waterproof design for easy cleaning

Cons

  • Requires specific liquid soap consistency (no exfoliants)
  • Batteries not included for initial use if not using rechargeable option
  • May require simplehuman brand soap for optimal performance
  • Limited color options compared to other models

Setup, Compatibility & Care

Setup:

  1. Ensure the pump is fully charged using the included USB puck. A full charge typically lasts up to 3 months.
  2. Open the wide refill opening at the top.
  3. Pour your desired liquid soap into the reservoir. Avoid soaps with exfoliants or coarse particles.
  4. Close the lid securely.
  5. Place your hand under the spout to activate the sensor and dispense soap. Use the control buttons to adjust the volume if needed.

Compatibility:

  • Soap Type: Compatible with Simplehuman liquid soap, most standard liquid hand soaps, and liquid hand sanitizers. Avoid soaps containing exfoliants, pumice, or beads, as these can clog the pump.
  • Power: Operates on 4 AA alkaline batteries (not included if not using the rechargeable option) or via the included USB charging puck.

Care:

  • Cleaning the Exterior: Wipe the exterior with a soft, damp cloth. Avoid abrasive cleaners.
  • Cleaning the Pump: The pump has an IP67 waterproof rating, allowing you to rinse it directly under the sink. Ensure the charging port is securely covered before rinsing.
  • Preventing Clogs: Regularly check the soap reservoir and tubing for any buildup. If the soap is too thick, it may require dilution or a different soap type.

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