DELL Pro 14 Essential Laptop - AMD Ryzen 5 - 14"

The laptop features a 14-inch display with a Full HD+ resolution of 1920 x 1200 pixels and a 16:10 aspect ratio.

The AC adapter is not included by default and needs to be purchased separately. However, the laptop can also be charged via USB Type-C with a compatible power adapter (45W-60W).

Yes, the laptop has 2x SO-DIMM memory slots, and it can be upgraded up to a maximum of 32 GB. It comes configured with 1 x 16 GB module.

This model comes pre-installed with Windows 11 Pro (64-bit).

A fingerprint reader is an optional feature and may not be included on all configurations. Please check the specific product details for your unit.

Accidental Damage Service can be included, especially with ProSupport Plus, offering protection against drops, spills, and electrical surges. Standard warranty typically covers manufacturing defects.

The laptop features a 41 Wh Lithium Polymer battery designed for long-lasting use. Actual battery life varies based on usage, settings, and other factors, but it aims to provide all-day performance for mobile professionals.

The laptop uses a fast 512 GB NVMe SSD (M.2 2230 form factor) with a PCIe 4.0 interface for quick data access.

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If using USB-C charging, ensure the charger meets the minimum 45W requirement and the cable is functional. Press and hold the power button for 15-20 seconds for a hard reset.

Close unnecessary applications and browser tabs. Restart the laptop. Check Task Manager for resource-hungry processes. Ensure the system has the latest Windows updates and drivers installed. Consider closing background applications that are not needed.

Ensure Wi-Fi and Bluetooth are enabled in Windows settings. Restart the laptop. Try toggling Wi-Fi/Bluetooth off and on. Update or reinstall the WLAN and Bluetooth drivers via Device Manager or the Dell support website.

Adjust the screen brightness settings in Windows. Check for any physical damage to the display. Update graphics drivers from the Dell support website. If flickering persists, consider it a potential hardware issue and contact support.

Verify the AC adapter is functioning correctly and the connections are secure. Try charging via USB-C if available. Check the battery health status in Dell Power Manager or Windows settings. If the battery is old or shows significant degradation, it may need replacement.