Rock Luggage Primrose Suitcase - Green - Floral

Rock's beautiful range, Primrose, is the sweetest choice for every trip. Primrose embodies a femin...

Best current price£79.99from Jacamo UK

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Product Information

Full details

This guide is for anyone who owns or is considering purchasing the Rock Luggage Primrose Suitcase. This suitcase offers a blend of style and durability, making it ideal for various trips. Note that while the suitcase is designed for ease of use, it's essential to pack it properly to maximize space and minimize the risk of damage.

All features

Age Groupadult
ColourGreen
GenderUnisex
MaterialPolyester
PatternFloral
Model Part Number5056819501530
BrandRock

Extended Product Information

FAQs

What is the capacity of the Rock Luggage Primrose Suitcase?

The suitcase has a 33-litre capacity.

What materials is the suitcase made from?

The suitcase is made from ABS/PC materials.

Does the suitcase have a warranty?

Yes, it comes with a 15-year manufacturer's warranty against manufacturing defects.

Is the suitcase suitable as a carry-on?

Yes, it is designed to meet standard airline carry-on size restrictions. Always check with your airline.

How do I set the TSA lock?

The suitcase comes with a pre-set combination. Refer to the instructions included with the suitcase for how to reset it.

How do I clean the suitcase?

Wipe the exterior with a damp cloth. Avoid using harsh chemicals.

What should I do if the handle gets stuck?

Check for obstructions and ensure you're pressing the release button firmly. If the issue persists, inspect for damage.

Where can I find replacement parts?

Contact Rock customer support or visit their official website to inquire about replacement parts.

Troubleshooting

The telescopic handle is stuck.

Check for any obstructions. Press the release button firmly while pulling up or down on the handle. If it persists, inspect for any damage.

The wheels are not rolling smoothly.

Clean the wheels of any debris like hair or dirt. Ensure the wheels are not blocked. You may consider using a lubricant designed for luggage wheels if needed.

The TSA lock is not working.

Ensure you are using the correct combination. If you've forgotten the combination, you may need to contact Rock customer support for assistance as they don't have a universal key.

Scratches on the surface.

Use a soft cloth to gently buff out minor scratches. For deeper scratches, consider using a specialized scratch repair kit for ABS/PC materials.

Pros and Cons

Pros

  • Stylish and attractive design.
  • Durable construction with ABS/PC materials.
  • TSA lock for enhanced security.
  • Easy maneuverability with a telescopic handle and double wheels.
  • Includes a waterproof pocket for added convenience.
  • Backed by a 15-year manufacturer's warranty.

Cons

  • May be prone to scratches due to the shiny finish.
  • Limited capacity compared to larger suitcases.
  • The floral pattern might not appeal to everyone.
  • Requires careful packing to maximize space.
  • May be heavier than some lightweight options.
  • Specific colour availability might be limited.

Setup, Compatibility & Care

Setup

The Rock Luggage Primrose Suitcase requires no assembly. Simply unpack and it is ready to use.

Compatibility

This suitcase is compatible with standard airline carry-on size restrictions. Always check with your airline for specific requirements.

Care Instructions

  • Cleaning: Wipe the exterior with a damp cloth to remove dirt and debris. Avoid using harsh chemicals or abrasive cleaners.
  • Storage: Store the suitcase in a cool, dry place when not in use. Consider using a suitcase cover to protect it from dust and scratches.
  • Handle and Wheels: Regularly check the telescopic handle and wheels for any signs of damage. Clean the wheels to ensure smooth rolling.

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