Keep your home cosy and save money with this Hive smart thermostat. Control your heating and hot w...Keep your home cosy and save money with this Hive smart thermostat. Control your heating and hot water from your phone or using voice commands with Alexa, Google Assistant, or Siri. It features geolocation to ensure you're only heating your home when needed and frost protection to prevent pipes from freezing. The thermostat also has a boost function for quick heating and a holiday mode for energy saving. It's compatible with most gas, LPG, and oil systems, and some electric boilers. Please note: A Hive Hub is sold separately, and professional installation is recommended.
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Product Information
Full details
The Hive Smart Thermostat is designed for homeowners seeking to efficiently manage their heating and hot water. Its key benefit is providing remote control and automation, allowing you to save energy and reduce bills. Note that a Hive Hub is required and sold separately. This guide will help you understand the features, setup, and usage of your Hive Smart Thermostat.
All features
Colour
White
Model Part Number
852034
Brand
Hive
Extended Product Information
FAQs
How do I set up a heating schedule?
Open the Hive app, go to your thermostat settings, and create a schedule. You can set different temperatures for different times of the day.
What happens if the internet goes down?
The thermostat will continue to follow the last programmed schedule. However, you won't be able to control it remotely until the internet connection is restored.
How do I use voice control?
Make sure your Hive account is linked to your chosen voice assistant (Alexa, Google Assistant, or Siri). Then, use voice commands such as "Hey Google, set the thermostat to 20 degrees."
What is Frost Protection?
Frost Protection automatically turns on your heating if the temperature drops below 7°C to prevent pipes from freezing.
How do I change the batteries?
Remove the thermostat from the wall. Open the battery compartment and replace the old AAA batteries with new ones. Then, reattach the thermostat to the wall.
Can I control hot water with the Hive Smart Thermostat?
Yes, the Hive Smart Thermostat can control both your heating and hot water if your system supports it. The "Hive Mini Heating & Hot Water Thermostat" is available for this.
What is the warranty period?
The warranty period is two years.
Where can I find more detailed information and product guides?
You can find comprehensive information, user guides, and troubleshooting tips on the official Hive website.
Troubleshooting
Thermostat not connecting to the Hive Hub.
Ensure the thermostat is within range of the hub. Check the hub's internet connection. Try resetting the thermostat and the hub.
Heating not responding to commands.
Check the thermostat's settings in the app. Ensure the boiler is powered on. Consult a heating engineer if the problem persists.
App showing incorrect temperature.
Allow the thermostat time to calibrate. Ensure the thermostat is not located near a heat source.
Pros and Cons
Pros
Energy savings through smart scheduling and remote control.
Convenient control via smartphone and voice assistants.
Geolocation feature for automated heating based on presence.
Frost protection to safeguard your home.
Easy to use app and intuitive interface.
Cons
Requires a separate Hive Hub for operation.
Professional installation is recommended.
Limited compatibility with some electric boilers.
Initial setup may require some technical knowledge.
Setup, Compatibility & Care
Installation: Professional installation is recommended. Follow the instructions provided by a qualified installer.
Hub Connection: Ensure your Hive Hub is correctly connected to your home network and power supply. Pair the thermostat with your hub through the Hive app.
App Setup: Download the Hive app and create an account or log in. Follow the in-app instructions to connect and control your thermostat.
Compatibility: The Hive Smart Thermostat is compatible with most gas, LPG, and oil systems. Check the compatibility guide on the Hive website to ensure your system is supported. It is compatible with Zigbee interface.
Battery Replacement: Replace the AAA batteries when prompted by the app. The device uses 4x AAA batteries.
Cleaning: Use a dry cloth to clean the thermostat. Do not use liquids or harsh chemicals.