Turtle Beach Recon Cloud Controller - Black

The Turtle Beach Recon Cloud Hybrid Controller is built for wireless gaming on Android 8.0+ device...

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Full details

The Turtle Beach Recon Cloud Hybrid Controller is designed for gamers seeking versatility, offering seamless compatibility with Xbox consoles, Windows PCs, and Android devices. Its key benefit is its hybrid functionality, allowing both wired and wireless gaming across multiple platforms. One potential caveat is that certain advanced audio features are only available in wired mode. This guide will help you understand the features, setup, and usage of the Recon Cloud Hybrid Controller.

All features

ColourBlack
SeriesRecon Cloud
Model Part NumberTBS-0750-05
BrandTurtle Beach

Extended Product Information

FAQs

Does the Recon Cloud Controller support both Xbox and Android devices?

Yes, it supports Xbox Series X|S, Xbox One, and Android 8.0+ devices.

Is this a wired or wireless controller?

It's a hybrid controller, offering wired and wireless connectivity. Wired for Xbox and PC, wireless for Android and PC.

What is included in the package?

The package includes the Recon Cloud Hybrid Controller, a USB-C to USB-A cable, and a phone clip.

How long does the battery last?

The controller has a battery life of 30+ hours on a single charge.

How do I connect the controller to my Android device?

Enable Bluetooth on your Android device, and put the controller in pairing mode by pressing and holding the Bluetooth button. Select the controller from the list of available devices.

What audio features are available?

The controller offers Turtle Beach audio enhancements, including Superhuman Hearing and EQ presets, but these are only available when the headset is connected in wired mode.

Can I use this controller with cloud gaming services?

Yes, it is compatible with cloud gaming services such as Xbox Game Pass Ultimate, GeForce Now, Stadia, and Steam Link.

Does it have a warranty?

This refurbished unit has a 1-year warranty.

Troubleshooting

Controller not connecting wirelessly to Android or PC.

Ensure Bluetooth is enabled on your device and that the controller is in pairing mode (LED blinking). Check the controller's battery level. If issues persist, try restarting your device and the controller.

Wired connection not working on Xbox or PC.

Make sure the USB-C cable is securely connected to both the controller and the console/PC. Check that the input switch is set to the correct mode. Try a different USB port or cable.

No audio through headset.

Ensure your headset is correctly plugged into the 3.5mm audio jack. Verify that the headset is functioning correctly by testing it with another device. Check audio settings in your Xbox or PC settings.

Controller buttons not responding.

Try resetting the controller by turning it off and on again. Ensure no buttons are stuck. If the problem persists, check for any firmware updates available.

Pros and Cons

Pros

  • Versatile compatibility with multiple platforms.
  • Long-lasting battery life for extended gaming sessions.
  • Includes a free Xbox Game Pass Ultimate subscription.
  • Ergonomic design for comfortable gameplay.
  • Offers both wired and wireless connectivity options.

Cons

  • Advanced audio features are only available in wired mode.
  • Some users may find the initial setup confusing.
  • The phone clip, while useful, adds extra bulk.
  • Requires a 3.5mm headset for audio features.

Setup, Compatibility & Care

Setup

  1. Xbox/PC (Wired): Connect the controller to your console or PC using the provided USB-C cable. Ensure the input switch is set to the wired mode.
  2. Android (Wireless): Enable Bluetooth on your Android device. Press and hold the Bluetooth pairing button on the controller until the LED indicator blinks. Select the controller from the list of available devices on your phone.
  3. PC (Wireless): Ensure your PC has Bluetooth enabled. Follow the same pairing steps as for Android devices.

Compatibility

  • Xbox: Xbox Series X|S, Xbox One.
  • PC: Windows 10 and 11.
  • Android: Android 8.0+ devices.

Care

  • Clean the controller regularly with a soft, dry cloth.
  • Avoid exposing the controller to extreme temperatures or humidity.
  • Do not disassemble the controller.
  • Store the controller in a safe place when not in use.
  • Keep the USB-C cable in good condition and avoid excessive bending.