HP 963XL Ink Cartridge - Multicolor

Ideal for workgroups who need dependable performance for professional-quality printing, page after...

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Product Information

Full details

This HP 963XL High Yield Black Original Ink Cartridge is designed for workgroups needing consistent, professional-quality printing. Its key benefit is reliable performance and sharp black text for business documents. A potential caveat is its specific compatibility with certain HP OfficeJet Pro models. This high-yield cartridge offers a substantial page yield of 2000 pages, ensuring fewer replacements and greater efficiency for your printing needs.

All features

ColourMulticolor
Model Part Number3JA30AE
BrandHP

Extended Product Information

FAQs

What is the page yield for the HP 963XL Black ink cartridge?

The HP 963XL High Yield Black Original Ink Cartridge has a rated yield of up to 2000 pages.

Which HP printers are compatible with the 963XL Black cartridge?

This cartridge is compatible with HP OfficeJet Pro 9010, 9012, 9014, 9015, 9015e, 9016, 9019, 9020, 9022, 9025, and 9025e.

What type of ink does this cartridge use?

This cartridge uses a pigment-based ink, which is known for its durability and resistance to smudging.

Can I use this cartridge with color printing?

No, this is a black ink cartridge. You will need separate HP 963 or 963XL color cartridges (Cyan, Magenta, Yellow) for color printing.

How do I store an unused ink cartridge?

Store unused cartridges in their original, sealed packaging in a cool, dry place away from direct sunlight.

What does 'High Yield (XL)' mean?

High Yield (XL) indicates that the cartridge contains more ink than a standard cartridge, providing a higher page yield and lasting longer, especially for high-volume printing.

How do I know if the cartridge is installed correctly?

The printer should recognize the cartridge and indicate it is ready for use. If you receive an error message or the printer does not acknowledge the cartridge, try removing and reinserting it.

Troubleshooting

Printer not recognizing the new cartridge

Ensure the cartridge is correctly installed and seated. Remove and reinsert it. Check that any protective tape has been fully removed. Restart the printer and try again. Ensure you are using a genuine HP cartridge.

Print quality is poor (streaky, faded, or missing text)

Check ink levels. Run the printer's cleaning utility. Ensure the correct paper type is selected in the print settings. If the issue persists, the cartridge may be nearing empty or defective.

Error message related to cartridge

Refer to your printer's manual for specific error code meanings. Often, reseating the cartridge or cleaning the contacts can resolve the issue. Ensure the cartridge is compatible with your printer model.

Pros and Cons

Pros

  • Produces professional-quality documents with sharp black text.
  • High yield capacity reduces printing costs and replacement frequency.
  • Reliable performance minimizes downtime.
  • Smudge-resistant prints suitable for important documents.

Cons

  • Limited compatibility, primarily for specific HP OfficeJet Pro models.
  • As an original cartridge, it may be more expensive than third-party alternatives.
  • Only provides black ink, requiring separate cartridges for color printing.

Setup, Compatibility & Care

Compatibility: This HP 963XL ink cartridge is compatible with the following HP OfficeJet Pro printer models: HP OfficeJet Pro 9010, 9012, 9014, 9015, 9015e, 9016, 9019, 9020, 9022, 9025, and 9025e.

Setup:

  1. Ensure your printer is powered on.
  2. Open the printer cover to access the ink cartridge area.
  3. Remove the old ink cartridge by gently pulling it straight out.
  4. Unpack the new HP 963XL Black ink cartridge.
  5. Remove any protective tape or coverings as indicated on the cartridge packaging.
  6. Insert the new cartridge firmly into its designated slot until it clicks into place.
  7. Close the printer cover. The printer will typically align the new cartridge automatically.

Care:

  • Store unused cartridges in their original, unopened packaging in a cool, dry place.
  • Avoid touching the ink nozzles or electrical contacts on the cartridge.
  • Operate the printer within the specified temperature (5-35 °C) and humidity (10-90%) ranges for optimal performance.
  • Use only HP paper and other printing supplies with this cartridge for best results.

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