Soho Lighting Bronze 2 Gang USB C+C Socket (13A Socket + 2 USB C 4.8A Ports) - Black Insert

No, this socket is specifically designed with two USB-C ports. You will need a USB-A to USB-C adapter or a separate USB-A charger for older devices.

The two USB-C ports share a total output of 4.8A. The speed will depend on the device being charged and whether one or both ports are in use. For example, if one device draws 3A, the other port will have 1.8A available.

Yes, due to the internal components for the USB-C charging, this unit requires a standard UK double-gang back box with sufficient depth to safely house the wiring and transformer. A standard shallow back box may not be adequate.

The bronze finish is hand-applied and designed for aesthetic appeal in traditional settings. While reasonably durable for its intended use, it requires care to maintain its appearance. Avoid abrasive cleaners, as they can scratch or remove the finish.

Double-pole switching means that when the switch is turned off, it disconnects both the live and neutral wires from the circuit. This provides a higher level of safety for isolation compared to single-pole switches, which only disconnect the live wire.

Yes, Soho Lighting's bronze plates are hand-finished, and slight variations in texture and color are expected. These variations are considered part of the product's character and charm, enhancing its unique appeal.

Ensure the socket is properly installed and receiving mains power. Check that the device's USB-C cable is functional and correctly inserted. Verify that the combined load on the USB ports does not exceed 4.8A. If the issue persists, consult a qualified electrician.

Check your home's main consumer unit for tripped circuit breakers or blown fuses. Ensure the socket has been wired correctly by a qualified electrician. Test the socket with a different known-working appliance.

Ensure the internal mounting chassis is securely fixed to the back box. The front plate should clip firmly into place. If it does not sit flush, re-check the wiring and chassis installation.

This could indicate an unstable power supply or an issue with the connected appliance. Ensure the circuit is not overloaded. If the problem is with the socket itself, contact a qualified electrician.