Apple AirPods Pro (2nd Generation) Wireless Ear Buds - White

Experience next-level wireless audio with Apple AirPods Pro (2nd Generation), now updated with a U...

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Product Information

Full details

The Apple AirPods Pro (2nd Generation) with USB-C MagSafe Charging Case are designed for Apple users seeking a premium, immersive wireless audio experience. They deliver significant improvements in sound quality and active noise cancellation, alongside personalized spatial audio. While offering unparalleled integration and performance within the Apple ecosystem, users primarily outside of this ecosystem may not experience the full breadth of features. Powered by the H2 chip, these AirPods offer richer sound, up to twice the Active Noise Cancellation, Adaptive Transparency, and convenient USB-C charging.

All features

ColourWhite
SeriesAirPods Pro
Model Part NumberMTJV3LL/A
BrandApple

Extended Product Information

FAQs

How do I charge my AirPods Pro (2nd Generation) charging case?

The MagSafe Charging Case for AirPods Pro (2nd Gen) can be charged using a USB-C cable connected to a power adapter, or wirelessly with a MagSafe charger or any Qi-certified wireless charging mat.

Are AirPods Pro (2nd Generation) waterproof?

No, AirPods Pro (2nd Generation) are sweat and water resistant for non-water sports and exercise, with an IPX4 rating. They are not waterproof and should not be submerged in water.

Can I use AirPods Pro (2nd Generation) with an Android phone?

Yes, you can use AirPods Pro (2nd Generation) with Android devices as standard Bluetooth headphones. However, features like Personalized Spatial Audio, seamless device switching, 'Hey Siri', and the Ear Tip Fit Test are exclusive to Apple devices.

What is the battery life of AirPods Pro (2nd Generation)?

You can get up to 6 hours of listening time on a single charge with the AirPods Pro. With the MagSafe Charging Case, the total listening time extends to more than 30 hours.

How do the touch controls on the stem work?

You can swipe up or down on the stem to adjust volume. Press once to play/pause audio or answer/end a call. Press twice to skip forward, and three times to skip back. Press and hold to switch between Active Noise Cancellation and Adaptive Transparency modes.

How can I find my lost AirPods Pro (2nd Generation)?

If your AirPods Pro are lost, you can use the Find My app on your Apple device. The MagSafe Charging Case also features Precision Finding and a built-in speaker to help you locate it more easily.

What are the different ear tip sizes for?

The AirPods Pro come with multiple silicone ear tip sizes (XS, S, M, L) to ensure a comfortable and secure fit for different ear canals. A proper seal is crucial for effective Active Noise Cancellation and optimal sound quality. You can use the Ear Tip Fit Test on an Apple device to find the best fit.

Troubleshooting

AirPods Pro won't connect or pair with my device.

Ensure Bluetooth is enabled on your device. Place AirPods Pro in the case, close the lid for 15 seconds, then open it. On your device, go to Bluetooth settings and 'Forget This Device' for AirPods Pro, then re-initiate the pairing process by holding the button on the back of the case until the status light flashes white.

Active Noise Cancellation or Transparency Mode isn't working effectively.

Check that the AirPods Pro are seated correctly in your ears and that you have the optimal ear tip size. Perform an Ear Tip Fit Test in Bluetooth settings (for Apple devices). Ensure the AirPods Pro and the case are clean, especially the microphones and speaker meshes. Update your device and AirPods firmware to the latest version.

Poor sound quality or low volume.

Verify the ear tip fit is snug to ensure a proper seal. Clean any debris from the speaker mesh and ear tips. Check the volume levels on your connected device. Restart your device and reset the AirPods Pro if the issue persists.

Charging case is not charging the AirPods or itself.

Ensure the USB-C cable is securely connected to both the case and a power source. Try a different USB-C cable or power adapter. If charging wirelessly, ensure the case is properly aligned on the MagSafe or Qi-certified charger. Clean the charging port on the case from any lint or debris.

Pros and Cons

Pros

  • Superior Audio Quality: Driven by the H2 chip, delivering rich, clear, and powerful sound.
  • Industry-Leading Active Noise Cancellation: Significantly reduces ambient noise for focused listening.
  • Effective Adaptive Transparency: Balances awareness with protection from harsh sounds.
  • Immersive Spatial Audio: Provides a cinematic, personalized listening experience.
  • Seamless Apple Ecosystem Integration: Effortless pairing, switching, and feature access across iPhone, iPad, Mac, and Apple Watch.
  • Convenient USB-C Charging Case: Offers versatile charging options, Precision Finding, and a speaker for alerts.
  • Comfortable and Secure Fit: Includes multiple silicone ear tip sizes for optimal comfort and passive noise isolation.

Cons

  • Best Experience within Apple Ecosystem: Full feature set and seamless integration are optimized for Apple devices.
  • Higher Price Point: Positioned as a premium audio product.
  • Limited Customization for Non-Apple Users: Some advanced features may not be fully accessible or customizable on non-Apple devices.

Setup, Compatibility & Care

Setup

Setting up your AirPods Pro is remarkably simple, especially within the Apple ecosystem:

  1. Ensure your Apple device (iPhone, iPad, etc.) is unlocked and its Bluetooth is on.
  2. Open the lid of your AirPods Pro charging case with the AirPods inside, and hold it close to your device.
  3. A setup animation will appear on your device's screen. Follow the on-screen instructions to connect.
  4. Once paired, your AirPods Pro will automatically connect to all devices signed into the same iCloud account.

Compatibility

  • Optimized for Apple Devices: Fully compatible with iPhone, iPad, Mac, Apple Watch, and Apple TV running the latest software versions.
  • Limited Android/Other Device Compatibility: AirPods Pro can connect to any Bluetooth-enabled device (e.g., Android phones, Windows PCs) as standard Bluetooth headphones. However, advanced features like Spatial Audio, seamless device switching, Siri integration, and automatic ear detection may not be available or fully functional.

Care & Maintenance

  • Cleaning: Regularly clean your AirPods Pro and charging case with a soft, lint-free cloth. For stubborn dirt, lightly dampen the cloth with water. Avoid using abrasive materials or harsh chemicals.
  • Ear Tips: Remove the silicone ear tips and rinse them with water if needed. Allow them to dry completely before reattaching.
  • Sweat and Water Resistance: AirPods Pro are sweat and water resistant for non-water sports and exercise, and are rated IPX4. This means they are not waterproof and should not be submerged in water. Avoid exposing them to pressurized water, soap, or detergents. Dry them thoroughly if they get wet from sweat or rain.
  • Storage: Store your AirPods Pro in their charging case when not in use to protect them and keep them charged.

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