Chipolo LOOP Tracker - Honey

The Chipolo LOOP features a rechargeable battery. Connect a compatible charging cable to the charging port on the tracker and plug it into a power source. The companion app will indicate the battery level.

Yes, you can pair the Chipolo LOOP with either an Apple device using Find My or an Android device using the Chipolo Find Hub via the Chipolo app. However, a single tracker can typically only be actively managed by one primary account at a time for location updates.

The Bluetooth range for proximity detection is typically up to 200 feet (60 meters) in open areas. For wider location tracking, it relies on the crowdsourced network of other Chipolo or compatible devices.

The battery life can vary depending on usage and environmental factors, but a full charge is designed to last for several months. The Chipolo app provides an estimated battery level.

The Chipolo LOOP is designed to be water-resistant, but not fully waterproof. It can withstand splashes or light rain, but should not be submerged in water.

If someone finds your item, they can use the 'Mark as Lost' feature in the Find My network (for Apple users) or the Find Hub (for Android users). If another user with a compatible device passes by your lost tracker, its location will be anonymously updated in your app.

Ensure Bluetooth is enabled on your phone and the tracker is within Bluetooth range. Check if the tracker's battery is charged.

Make sure your iPhone is updated to the latest iOS version. Ensure you are logged into your Apple ID. Reset the tracker by holding the button for 10 seconds until it beeps, then try adding again.

Verify that the tracker is connected to your phone via Bluetooth and the companion app has the necessary permissions (e.g., background activity). Check your phone's volume settings.

Ensure your phone's operating system and the Chipolo app are up to date. Try removing and re-adding the tracker in the app. Minimize interference from other wireless devices.