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Logitech H650e Headset - Black

Logitech H650e Headset - Black

The Logitech H650e Business Headset offers pro-quality audio, tactile controls, and is certified f...

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Product Information

Full details

The Logitech H650e headset is designed for professionals in office and call center environments, offering crystal-clear audio and all-day comfort. Its key benefit is its enterprise-grade audio quality, improving communication and reducing distractions. Keep in mind that this is a corded headset, which may limit mobility. The H650e features a noise-canceling microphone, in-line controls, and is optimized for unified communication platforms, making it ideal for business use.

All features

ColourBlack
SeriesH650e
Model Part Number981-000519
BrandLogitech

Extended Product Information

FAQs

How do I adjust the volume?

Use the volume up and down buttons on the in-line control module.

How do I mute the microphone?

Press the mute button on the in-line control module.

Is this headset compatible with my phone?

The H650e is designed for computers. It may not be compatible with mobile phones without an adapter.

Can I use this headset with video conferencing software?

Yes, it is certified for use with leading video conferencing software such as Skype for Business and Cisco Jabber.

What is the cable length?

The cable length is 2.1 meters.

What is the warranty?

The product includes a warranty, please refer to the included documentation or the manufacturer's website for specific warranty details.

How do I clean the ear cushions?

Use a slightly damp cloth to wipe the ear cushions. Avoid using harsh chemicals.

Does the headset have a carrying bag?

Yes, a carrying bag is included in the package.

Troubleshooting

Headset is not recognized by the computer.

Ensure the headset is properly connected to the USB port. Try connecting to a different USB port. Restart your computer.

Microphone not working.

Check if the microphone is muted using the in-line controls or within the software settings. Ensure the headset is selected as the default microphone in your system settings. Test the microphone in a different application.

Poor audio quality.

Make sure the headset is properly connected. Adjust the volume levels on the headset and in your software. Check for any physical obstructions of the microphone or speakers.

Echo during calls.

Reduce the volume on your headset. Ensure that the microphone is not too close to the speakers. Check if your software has echo cancellation settings enabled.

In-line controls are not responding.

Ensure the headset is properly connected. Verify that the headset is the selected audio device in your computer's settings. Restart the computer and test the controls.

Pros and Cons

Pros

  • Excellent audio quality enhances call clarity.
  • Noise-canceling microphone effectively eliminates background noise.
  • Comfortable design allows for extended use.
  • Easy-to-use in-line controls for call management.
  • Certified for leading UC platforms ensuring compatibility.
  • Durable build quality for long-term use.

Cons

  • Wired design limits mobility compared to wireless headsets.
  • May not be ideal for users who prefer over-the-ear designs.
  • The in-line control module adds some bulk to the cable.
  • Requires a USB-A port on your device.
  • Not suitable for use with mobile phones without an adapter.
  • Some users may find the earcups slightly small.

Setup, Compatibility & Care

Setup

  1. Plug and Play: Simply connect the USB-A connector to your computer's USB port. The headset should automatically install and be ready for use.
  2. Select Audio Device: In your computer's sound settings or your communication software, select the Logitech H650e as your default audio input and output device.

Compatibility

The Logitech H650e is compatible with:

  • Windows 10, Windows 11, Windows 7, Windows 8, Windows 8.1, and Windows Vista
  • Mac OS X 10.7 Lion through macOS 12.0 Monterey
  • Linux

It is certified for leading unified communication platforms like Skype for Business and Cisco Jabber.

Care

  • Cleaning: Use a soft, damp cloth to clean the headset. Avoid using harsh chemicals or abrasive materials.
  • Storage: Store the headset in a clean, dry place when not in use.
  • Cable Care: Prevent tangling by carefully coiling the cable when storing. Avoid pulling or tugging the cable.
  • Ear Cushions: The ear cushions may be cleaned with a slightly damp cloth. Avoid soaking the cushions.

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