Birkenstock Naples Wrapped - Taupe Suede - UK 9.5

No, the suede upper is not waterproof. It is highly recommended to treat them with a suede protector spray to guard against moisture and stains. Avoid wearing them in heavy rain or wet conditions.

Birkenstock shoes generally run true to size, but it's always best to refer to a Birkenstock sizing chart to ensure the correct fit. Your toes should not touch the front edge, and there should be a small gap at the heel.

The cork-latex footbed in the Birkenstock Naples Wrapped is permanently integrated into the shoe's construction and is not designed to be removable or replaceable.

To clean the footbed, gently wipe it with a damp cloth using a small amount of mild soap (e.g., dish soap). Avoid saturating the footbed. Rinse with a clean damp cloth and allow it to air dry completely before wearing.

The Naples Wrapped is distinguished by its unique moccasin-style stitching, apron toe, and penny front, offering a more refined, slip-on shoe aesthetic compared to the more open-back or simpler designs of other Birkenstock clogs. It's a more 'shoe-like' interpretation of a clog.

Use a specialized suede brush to gently lift the nap and remove surface dirt. For more stubborn marks, apply a suede cleaner according to its instructions and then brush.

This is normal for a new cork-latex footbed. Wear the shoes for a few hours each day over a week or two to allow the footbed to mold to the unique contours of your feet.

Ensure you have the correct size. Birkenstocks generally offer a generous fit. If fit issues persist, consider trying a different size or consulting a Birkenstock sizing guide.

Squeaking can sometimes occur if there's moisture inside the shoe or if the footbed is rubbing against the sole. Try airing them out thoroughly. If it persists, a light sprinkle of talcum powder under the footbed might help, though the Naples footbed is integrated.