Microsoft Surface Pro 7+ - Intel Core i5 - 8 GB RAM - 256 GB Storage - Quad HD+ Display - Silver
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Product Information
Full details
The Microsoft Surface Pro 7 Plus is an ultra-light and versatile 2-in-1 tablet designed for professionals and students who need a powerful, portable device for work and creativity. Its key benefit is the seamless transition between tablet and laptop modes, powered by a 10th Gen Intel Core i5 processor for strong multitasking performance. A potential caveat is that this is a refurbished unit, with battery health guaranteed at a minimum of 80% and potential cosmetic imperfections.
All features
| Colour | Silver |
|---|---|
| Resolution | Quad HD+ |
| RAM | 8 GB |
| Processor Family | Intel Core i5 |
| WiFi Standard | Wi-Fi 6 |
| Internal Storage Capacity | 256 GB |
| Screen Size | 12 |
| OS | Windows |
| Processor | Intel Core |
| Series | Pro 7 |
| Model Part Number | PUV-00001 |
| Brand | Microsoft |
Extended Product Information
FAQs
Is the Surface Pen included with this model?
No, the Surface Pen and Surface Signature Type Cover are sold separately and are essential accessories for the full laptop and creative experience.
What is the warranty on this refurbished Surface Pro 7 Plus?
This refurbished unit comes with a 12-month warranty covering functional defects. Cosmetic condition may vary, and battery health is guaranteed to be a minimum of 80%.
Can I upgrade the operating system?
Yes, the Surface Pro 7 Plus comes with Windows 10 Home. You can upgrade to Windows 11 (if compatible) or purchase a license for Windows 10/11 Pro for additional business features.
How do I clean the screen and body?
Use a soft, dry microfiber cloth for general cleaning. For smudges, lightly dampen the cloth with water or an approved screen cleaner. Avoid abrasive materials or spraying liquids directly onto the device.
What is the battery life like?
The Surface Pro 7 Plus is rated for up to 10.5 hours of typical device usage. However, actual battery life can vary based on usage, settings, and network conditions. As a refurbished unit, battery health is guaranteed at a minimum of 80%.
What ports are available on the Surface Pro 7 Plus?
It features one USB 3.2 Gen 1 Type-A port, one USB 3.2 Gen 1 Type-C port, a 3.5mm headphone jack, a Mini DisplayPort, and the Surface Connect port for charging and docking.
Does this model have cellular connectivity?
No, this specific model (PUV-00001) does not have mobile network connection capabilities; it relies on Wi-Fi for internet access.
Troubleshooting
Device will not turn on.
Ensure the charger is properly connected to both the device and a working power outlet. Try a different outlet. Press and hold the power button for at least 30 seconds, then release and press it again to attempt a restart.
Screen is unresponsive to touch.
Restart the Surface Pro 7 Plus. Check for Windows updates, as driver issues can sometimes cause unresponsiveness. Ensure your hands are clean and dry when touching the screen.
Wi-Fi connection is unstable or slow.
Restart your router and modem. Ensure Wi-Fi drivers are up to date via Windows Update. Check if other devices on the same network are experiencing similar issues. Try connecting to a different Wi-Fi network to test.
Poor battery life.
Check battery usage in Windows Settings to identify power-hungry applications. Reduce screen brightness, turn off Wi-Fi and Bluetooth when not needed, and close unused apps. Note that this is a refurbished unit with a minimum 80% battery health.
Device is running slowly.
Close unnecessary applications and browser tabs. Restart the device regularly. Check Task Manager (Ctrl+Shift+Esc) for processes consuming high CPU or RAM. Ensure the 256 GB SSD has sufficient free space.
Pros and Cons
Pros
- Versatile 2-in-1 design for tablet and laptop use
- Powerful Intel Core i5 processor for demanding tasks
- Fast SSD storage for quick performance
- High-resolution PixelSense display with excellent color accuracy
- Modern Wi-Fi 6 connectivity
- Compact and lightweight for portability
Cons
- Refurbished unit may have cosmetic imperfections
- Battery health guaranteed at a minimum of 80%
- Surface Pen and Type Cover sold separately
- Limited ports compared to traditional laptops
- Windows 10 Home may require upgrade for advanced business features
Setup, Compatibility & Care
Setup:
- Power On: Connect the included charger to the Surface Pro 7 Plus and a power outlet. Press the power button.
- Initial Windows Setup: Follow the on-screen prompts to select your region, keyboard layout, and connect to a Wi-Fi network.
- Microsoft Account: Sign in with your Microsoft account or create a new one. This is essential for Windows personalization and OneDrive synchronization.
- Windows Updates: Once set up, go to Settings > Update & Security > Windows Update and install all available updates to ensure optimal performance and security.
- Accessory Connection: Connect any USB devices (mouse, keyboard, external drive) to the USB-A or USB-C ports. If using a Surface Signature Type Cover or Surface Pen, follow their respective pairing instructions.
Compatibility:
- Operating System: Ships with Windows 10 Home (64-bit). Compatible with most Windows-based software. Consider upgrading to Windows 10 Pro for enhanced business features like BitLocker encryption and remote desktop.
- Peripherals: Supports standard USB devices, Bluetooth accessories, and external monitors via the Mini DisplayPort (adapter may be required).
- Docking: Compatible with Microsoft Surface Docks (sold separately) for expanded connectivity options.
Care:
- Screen Cleaning: Use a soft, lint-free microfiber cloth. For stubborn smudges, slightly dampen the cloth with water or an approved screen cleaner. Never spray liquid directly onto the screen.
- Body Cleaning: Wipe the magnesium casing with a dry or slightly damp microfiber cloth. Avoid abrasive cleaners.
- Battery Care: Avoid exposing the device to extreme temperatures. Use the provided charger to maintain optimal battery health. The battery in this refurbished unit is guaranteed to hold at least 80% of its original capacity.
- Storage: If storing for an extended period, ensure the battery is charged to around 50% and store in a cool, dry place.