Tranquillity Moroccan Pots Mains Powered LED Water Feature - Grey

It is recommended to use clean tap water. Avoid using heavily chlorinated or softened water, as this can affect pump longevity. Distilled or rainwater can also be used.

This depends on environmental conditions such as temperature and wind. Check the water level daily or every other day, and top up as needed to ensure the pump remains fully submerged.

Yes, as long as the water level is maintained and the pump is always submerged, the feature can be left on continuously for reliable operation.

Please refer to the product packaging or manufacturer's website for specific warranty details, as this can vary.

Use a soft brush and mild, non-abrasive cleaning solution specifically designed for water features. Rinse thoroughly after cleaning to remove any residue.

The water feature is designed for straightforward setup. Typically, it involves placing the pump, filling with water, and plugging it in. Refer to the setup instructions for specific details.

While you can add small, water-safe decorations, ensure they do not impede the pump's function or affect water flow. Avoid anything that might degrade in water or stain the feature.

Check that the pump is fully submerged in water. Ensure the power cable is securely connected and the unit is plugged into a working outlet. Inspect the pump inlet for any blockages and clean if necessary.

The water level may be too low; top up the reservoir. Clean the pump inlet and any tubing for debris or algae buildup. Ensure the pump is not obstructed.

Verify the power connection to the lights. Check if the lights are integrated with the pump's power supply and if the main unit is switched on. If the issue persists, contact customer support.

Ensure the water feature is on a level surface. Adjust the position of any decorative elements that might be disrupting the water flow. Check that the water flow rate is not set too high for the basin size.