Ajax Systems Video Doorbell - Grey

The Ajax Systems video doorbell provides advanced security with a 4 MP camera delivering a high re...

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Product Information

Full details

The Ajax Systems Video Doorbell is designed for homeowners and professional security users who require high-resolution surveillance and reliable, real-time communication at their entrance. Its standout benefit is the ultra-fast JetSparrow video transmission and advanced AI object detection, which minimizes false alerts while ensuring instant visual access to visitors. One caveat is that users should be aware of the battery life constraints; while it includes a backup power feature, it is intended to be part of a broader, managed smart home security system to ensure consistent performance.

All features

ColourGrey
Model Part Number55812
BrandAjax Systems

Extended Product Information

FAQs

Can the doorbell work without a power supply?

It includes a 600 mAh backup battery, but it is designed for standard power connections; the battery provides backup for up to two hours during outages.

Is my data stored securely?

Yes, all data is stored within the EU, and recordings include digital signature verification to prevent tampering.

Does it support third-party systems?

Yes, it supports ONVIF and RTSP protocols, allowing for integration with a wide variety of VMS and IP camera systems.

What is the maximum operating range?

The device features an extended range of up to 500 meters in line of sight.

How do I authenticate the device?

The system uses passwordless mTLS authentication, which connects the device securely to one space without default passwords.

Can it detect animals?

Yes, the onboard AI is capable of recognizing people, vehicles, and animals.

Troubleshooting

Device is not connecting to Wi-Fi

Ensure the router is broadcasting on 2.4 GHz and that the doorbell is within the 500m signal range. Check for physical obstructions.

False motion alerts

Adjust the motion detection sensitivity and define specific detection zones in the Ajax app settings.

Video feed lag

Verify the Wi-Fi signal strength at the mounting location; consider adding a network extender if signal is weak.

Pros and Cons

Pros

  • High-resolution 4 MP video with excellent night vision up to 4 meters
  • Sophisticated AI object recognition reduces false notifications
  • Extensive wireless range of 500 meters for flexible installation
  • Robust security with passwordless authentication and encrypted data storage
  • Integrated backup battery maintains operation during power outages

Cons

  • Requires integration into an Ajax security hub for full feature set
  • Performance is reliant on a 2.4 GHz Wi-Fi environment
  • Higher initial setup complexity compared to standalone plug-and-play devices

Setup, Compatibility & Care

Installation is streamlined through the use of the included SmartBracket or wedge mounts. To set up, simply add the device to your Ajax system by scanning the QR code via the mobile app. The device is compatible with ONVIF and RTSP protocols, allowing it to integrate with most third-party video management systems. For care, ensure the camera lens remains clean from dust or debris to maintain image clarity. While the device features an IP54 rating, avoid direct high-pressure water jets when cleaning. The battery management system is largely automated, but ensure the device is within range of your 2.4 GHz network or hub to prevent unnecessary battery drain while trying to reconnect.