SanDisk Ultra Dual Drive Go - 64GB - USB Type-C / USB Type-A - Blue

The SanDisk Ultra Dual Drive Go is a 2-in-1 flash drive designed to seamlessly transfer files betw...

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Product Information

Full details

This guide is for anyone needing a simple way to transfer files between USB Type-C and Type-A devices. The SanDisk Ultra Dual Drive Go offers a convenient solution for quickly moving photos, videos, and other files. However, the read speed is up to 150 MB/s, which is not the fastest in the market. This 2-in-1 flash drive features a dual-purpose swivel design, and it automatically backs up files with the SanDisk Memory Zone app.

All features

SeriesUltra Dual Drive Go
Model Part NumberSDDDC3-064G-G46NBB
BrandSanDisk

Extended Product Information

FAQs

What is the read speed of the SanDisk Ultra Dual Drive Go?

The read speed is up to 150 MB/s.

What devices are compatible with this drive?

It is compatible with devices that have USB Type-C and USB Type-A ports, including Android smartphones, tablets, Macs, and Windows computers.

Does it require any software installation?

No drivers are needed for the basic functions. However, the SanDisk Memory Zone app is available for download to enable automatic backup features.

How do I protect the connectors?

The drive features a swivel design to protect the connectors when not in use.

Can I use this drive on my phone?

Yes, it is designed to work with smartphones that have a USB Type-C port.

How do I format the drive?

You can format the drive using your operating system's disk management tools. It is recommended to format the drive to exFAT or FAT32.

Troubleshooting

Drive not recognized by the device.

Ensure the drive is properly connected. Try a different USB port or device. Also, check if the device supports the file system of the drive (e.g., FAT32 or exFAT).

Slow transfer speeds.

Make sure you are using a USB 3.2 Gen 1 (3.1 Gen 1) port. Transfer speeds depend on the host device and the type of files being transferred. Also, ensure there is enough free space on the drive.

Files are missing or corrupted.

Always safely eject the drive before removing it. If files are corrupted, try using data recovery software.

SanDisk Memory Zone app not working.

Ensure the app has the necessary permissions. Check for app updates. Restart your device.

Pros and Cons

Pros

  • Dual connectors allow for easy file transfer between different devices.
  • Compact and portable design makes it convenient for on-the-go use.
  • The SanDisk Memory Zone app offers a useful backup and file management solution.
  • Swivel design protects the connectors from damage.
  • Simple plug-and-play functionality for quick setup.

Cons

  • Read speed of 150 MB/s is not the fastest available.
  • The plastic casing might be less durable compared to metal drives.
  • Write speeds may be slower than read speeds, depending on file types.
  • It may require additional software to be installed to use all the features, depending on the device.

Setup, Compatibility & Care

Setup

  1. Plug and Play: Simply plug the drive into the appropriate port (USB Type-C or Type-A) on your device. Most devices will recognize the drive immediately.
  2. SanDisk Memory Zone App: For automatic backup, download and install the SanDisk Memory Zone app from your device's app store.

Compatibility

  • USB Type-C Devices: Compatible with smartphones, tablets, and computers that have a USB Type-C port.
  • USB Type-A Devices: Compatible with computers and other devices that have a USB Type-A port.
  • Operating Systems: Compatible with Android 11+, iOS 10.0.2+, macOS v10.9+, and Windows 10+.

Care

  • Avoid Extreme Temperatures: Do not expose the drive to extreme temperatures or direct sunlight.
  • Keep it Dry: Protect the drive from moisture. Ensure the connectors are dry before plugging in.
  • Safe Ejection: Always safely eject the drive from your computer before removing it to prevent data loss.
  • Physical Protection: Be mindful of physical damage to the connectors or swivel mechanism.

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