Setup, Compatibility & Care
When you first receive your pair, take a moment to step into them and ensure the Heel Pillow sits comfortably against your ankle. Since these are designed to be hands-free, you may find the initial fit is snug; this is intentional to keep the shoe secure while walking.
Regarding care, because the upper is constructed from high-quality mesh, it is recommended to spot-clean the fabric using a damp cloth and mild soap. Avoid submerging the trainers in water or using harsh chemicals that could damage the bonding agents. If they become heavily soiled, ensure they are air-dried in a well-ventilated area away from direct sunlight, which can cause the material to fade or become brittle over time.