Shopping.co.uk

Microsoft Surface Pro - 12" - Grey - 512 GB - Snapdragon

Microsoft Surface Pro - 12" - Grey - 512 GB - Snapdragon

Get tablet-to-laptop flexibility in one powerful PC. With AI-accelerated Copilot+ PC experiences a...

Best current price£929.00from Amazon

Processor Family
Intel Core i3Intel Core i5Intel Core i7Snapdragon 10Snapdragon 5Snapdragon 6Snapdragon 7Snapdragon 8Snapdragon 9
Colour
BeigeBlackBlueGoldGreyPurpleSilver
RAM
16 GB24 GB32 GB8 GB
Resolution
2K Ultra HDQuad HDQuad HD+

Best offers

Shopping.co.uk recommended and popular offers

All Offers

3 offers from £929.00 - £1,029.00

View price history by clicking the chart icon.

AmazonMicrosoft Surface Pro, 12" | Snapdragon X Plus | 16GB RAM, 512GB SSD
Free delivery in 1–3 days
£929.00
Visit shop
CurrysMicrosoft Surface Pro 12", Copilot Pc - Snapdragon X Plus, 512 Gb Ssd, Ocean, Blue
£5.99 delivery
£1,029.00
Visit shop

Product Information

Full details

The Microsoft Surface Pro 12" is designed for users seeking flexible tablet-to-laptop productivity powered by AI. Its key benefit is the seamless integration of AI-accelerated experiences and all-day battery life. A potential caveat is the need for separate keyboard purchases for full laptop functionality. This 2-in-1 device offers a 12-inch PixelSense touchscreen display, a powerful Snapdragon X Plus processor, 16GB of RAM, and 512GB of storage, running Windows 11 Home for a versatile computing experience.

All features

ColourGrey
RAM16 GB
Processor FamilySnapdragon 8
WiFi StandardWi-Fi 7
Internal Storage Capacity512 GB
Screen Size12
OSWindows
ProcessorSnapdragon
SeriesPro
Model Part NumberEP2-27773
BrandMicrosoft

Extended Product Information

FAQs

What is the battery life like?

The Surface Pro 12" offers all-day battery life, with up to 16 hours of continuous video playback on a single charge.

Does the keyboard come included?

No, the keyboard and pen are sold separately. They are required accessories for full laptop functionality and enhanced creative use.

What are the AI capabilities of this device?

The device features a Neural Processing Unit (NPU) with 45 TOPS (Trillions of Operations Per Second) performance, enabling AI-accelerated experiences in applications designed to leverage this power, enhancing productivity and creativity.

What is the display resolution and size?

The device features a 12-inch PixelSense touchscreen display with a resolution of 2196 x 1464 pixels.

What operating system does it run?

It comes with Windows 11 Home 64-bit installed.

How does this model compare to the Surface Pro 9?

This Surface Pro model offers over 50% faster performance compared to the Surface Pro 9, primarily due to its advanced Snapdragon processor and AI capabilities.

What type of storage does it use?

The device uses fast UFS (Universal Flash Storage) for its internal storage, with this model featuring 512 GB.

Troubleshooting

Device does not power on.

Ensure the device is charged by connecting the Surface Connect charger or a USB-C charger. Press and hold the power button for at least 10 seconds, then release and press it again briefly to restart.

Screen is unresponsive to touch.

Restart your Surface Pro. If the issue persists, check for Windows updates, as a driver update may resolve the problem. Ensure the screen is clean and free of any residue.

Wi-Fi connection is slow or unstable.

Restart your Surface Pro and your Wi-Fi router. Ensure you are within range of your router. Check for Wi-Fi driver updates in Device Manager. Verify your router supports Wi-Fi 7 for optimal performance.

Battery drains faster than expected.

Check battery usage in Windows settings to identify power-hungry apps. Reduce screen brightness, disable background app activity for non-essential apps, and ensure power-saving modes are enabled when needed. Update Windows and drivers.

Connected USB-C device is not recognized.

Try connecting the device to a different USB-C port. Ensure the device's drivers are up to date. If it's a power-dependent device, confirm your Surface Pro's USB-C port is providing sufficient power or try connecting via a powered USB hub.

Pros and Cons

Pros

  • Exceptional tablet-to-laptop flexibility.
  • Powerful AI features enhance productivity and creativity.
  • Long battery life supports extended use away from power sources.
  • High-quality PixelSense display offers a great visual experience.
  • Significantly improved performance over previous models.

Cons

  • Keyboard and pen sold separately, adding to the overall cost.
  • Windows 11 Home might lack some advanced features found in Pro editions for business users.
  • Reliance on a USB Type-C port for charging may require adapters for older peripherals.

Setup, Compatibility & Care

Setup:

  1. Initial Power On: Press the power button to start your Surface Pro. Follow the on-screen prompts to set up Windows 11 Home, including connecting to Wi-Fi and signing in with your Microsoft account.
  2. Connect Accessories: For a full laptop experience, attach a compatible Surface Pro keyboard (sold separately). Connect USB-C peripherals directly or via a hub. Use the Surface Connect port for charging and docking.
  3. Install Software: Download and install your essential applications. Windows 11 Home comes with Microsoft 365 Apps (trial) and PC Game Pass Ultimate (trial) pre-installed.

Compatibility:

  • Operating System: Runs Windows 11 Home (64-bit).
  • Ports: Features 2x USB Type-C ports with USB 3.2 Gen 2, DisplayPort Alternate Mode, and charging support. Also includes a Surface Connect port.
  • Peripherals: Compatible with most USB-C devices, Bluetooth accessories, and Surface Pen models.
  • Wi-Fi: Supports Wi-Fi 7 (802.11be) and Bluetooth 5.4 for fast and stable wireless connectivity.

Care:

  • Display: Clean the PixelSense touchscreen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water. Avoid using abrasive cleaners or solvents.
  • Body: Wipe the exterior with a slightly damp cloth. Ensure the device is powered off and unplugged before cleaning.
  • Ports: Keep USB Type-C ports free of dust and debris. Use compressed air gently if necessary.
  • Battery: To optimize battery health, avoid exposing the device to extreme temperatures and unplug it once fully charged if not needed for extended periods.

Price History

DatePrice
Visit shop