Sena BiKom 20 Cycling Communication System - Black - Single Pack

The Sena BiKom 20 is Sena's lightest cycling communication system, weighing only 20 grams. It offe...

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OnBuy.comSena Bikom 20 Ultimate Cycling Communication System Lightweight - Weighing Only 20 Grams ( Single Pack) Black 885465021971
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Product Information

Full details

The Sena BiKom 20 is designed for cyclists who need a lightweight, reliable communication system. Its key benefit is enabling clear, hands-free conversation with multiple riders over a decent range. A significant caveat is its reliance on Japanese voltage and plug specifications, requiring a transformer and adapter for use elsewhere to prevent damage.

All features

ColourBlack
Model Part NumberBIKOM20-02
BrandSena

Extended Product Information

FAQs

What is the maximum communication range of the Sena BiKom 20?

The Sena BiKom 20 offers a communication range of up to 0.8 kilometers (0.5 miles).

How many users can communicate simultaneously?

The system supports communication with virtually unlimited users across 9 distinct communication channels.

How long does the battery last?

The device provides up to 7 hours of talk time on a single charge.

Can I update the firmware without a computer?

Yes, the Sena BiKom 20 supports Over-The-Air (OTA) firmware updates, allowing you to update wirelessly.

What voltage does this product use?

This product is designed for Japanese voltage specifications of 90-110V.

What do I need to use this outside of Japan?

You will need a voltage transformer to convert your local voltage to 90-110V and a plug adapter for the correct socket type. A transformer is essential to prevent damage.

Is the device waterproof?

The product information does not specify waterproof capabilities. It is recommended to protect it from moisture and avoid submerging it.

Troubleshooting

Device not powering on

Ensure the device is charged. Verify that you are using the correct charging cable and power adapter (ensure it is compatible with the required input voltage range).

Poor audio quality or intermittent connection

Check if the communication range is exceeded. Ensure Advanced Noise Control is enabled. Confirm there are no significant obstructions between units. Try switching to a different communication channel.

Unable to pair with other devices

Ensure both devices are in pairing mode and within close range. Consult the user manual for specific pairing procedures. Check for firmware updates on both devices.

Device malfunction after plugging in

This is likely due to incorrect voltage. Immediately disconnect the device. Do not attempt to power it on again. You must use a compatible voltage transformer (90-110V) and a plug adapter.

Pros and Cons

Pros

  • Extremely lightweight and unobtrusive
  • Clear audio quality with noise cancellation
  • Supports a large number of users
  • Convenient Over-The-Air firmware updates
  • Impressive talk time for long rides

Cons

  • Limited communication range of 0.8 km
  • Requires a voltage transformer and plug adapter for use outside Japan
  • Potential for damage if voltage is not correctly adapted
  • Manufacturer not liable for voltage-related damage

Setup, Compatibility & Care

Important Voltage and Plug Warning: This product is designed for Japanese voltage (90-110V) and uses Type A or B plugs. To use this device in regions with different voltage specifications, you must use a voltage transformer to step down the voltage to the 90-110V range. A simple plug adapter alone does not change voltage and will likely damage the device. Failure to use a proper transformer can lead to malfunction or permanent damage, for which the manufacturer is not liable.

Initial Setup: After ensuring correct voltage adaptation, follow the device's manual for pairing instructions with other BiKom units or compatible Sena devices. Over-The-Air updates can be initiated via the Sena Utility app.

Care: Wipe the exterior with a soft, dry or slightly damp cloth. Avoid abrasive cleaners or submerging the device in water. Store in a cool, dry place when not in use.

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