EPOS IMPACT SDW D1 USB DECT Dongle - 1000299
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Product Information
Full details
The EPOS IMPACT SDW D1 is a dedicated USB DECT dongle designed for professionals using the IMPACT 5000 Series headset who require a minimalist, mobile workspace. It is the ideal solution for frequent travelers, remote workers, or employees utilizing hot-desking setups, as it provides a stable wireless connection without the bulk of a base station; however, users should note it is exclusively optimized for the IMPACT 5000 series and does not support other legacy DECT products.
All features
| Model Part Number | 1000299 |
|---|---|
| Brand | Epos |
Extended Product Information
FAQs
Can I use this dongle with non-EPOS headsets?
No, the SDW D1 is engineered specifically for the EPOS IMPACT 5000 Series.
Does the dongle require special software?
It is a plug-and-play device; however, using EPOS Connect software can help keep the firmware updated.
Is the range as good as the standard base station?
The range is highly comparable, though it may vary slightly depending on environmental factors and obstacles.
Can I connect multiple headsets to one dongle?
The dongle is designed for a one-to-one connection with a single IMPACT 5000 series headset.
Does the dongle support charging?
No, the dongle does not provide charging capabilities; you must charge the headset using its dedicated charging cable or stand.
Troubleshooting
Headset fails to pair with the dongle
Ensure the headset is in pairing mode and located within close proximity to the dongle; restart the USB connection by unplugging and re-plugging the device.
Audio dropouts during a call
Check for sources of wireless interference nearby and ensure the dongle is plugged directly into the PC rather than a USB hub.
Computer does not recognize the dongle
Try a different USB port on your computer and verify that your operating system has the latest audio drivers installed.
Pros and Cons
Pros
- Extremely compact and portable design
- Reduces cable clutter on the desktop
- Maintains excellent audio stability
- Simplified installation for rapid deployment
- Ideal for hybrid and remote work setups
Cons
- Compatible only with IMPACT 5000 series headsets
- Lacks the advanced charging features of a standard base station
- Requires USB port availability on the host device
Setup, Compatibility & Care
To set up your device, insert the SDW D1 into an available USB port on your PC. Once the computer recognizes the device, initiate the pairing sequence on your IMPACT 5000 series headset according to its user manual. Ensure the dongle is not obstructed by metal objects or other electronics to maintain optimal DECT range. When not in use, store the dongle in a safe place to prevent damage to the USB connector. Clean the exterior periodically with a soft, dry cloth to prevent dust accumulation.