Say goodbye to guesswork with the eufy Dual Camera Video Doorbell. This doorbell combines dual-cam...Say goodbye to guesswork with the eufy Dual Camera Video Doorbell. This doorbell combines dual-camera technology for enhanced security at your doorstep. With a front-facing camera focusing on visitors and a downward-facing camera capturing the area in front of the door, this doorbell ensures comprehensive monitoring. Featuring a dual light system and advanced light capturing algorithm, it provides exceptional colour night vision, allowing clear visibility up to 16 feet without blur. With 2K Full HD clarity, it captures every detail at the doorstep, providing clear visuals of anyone who arrives. Installation is easy and can be done using either battery or wired modes. The battery mode allows for simple setup and convenience, while the wired mode provides continuous surveillance. Please note: In wired mode, the battery must still be installed, and a power source must be connected, providing a voltage of 8 to 24V and a minimum of 10VA. For battery mode, it’s advisable to keep a spare, quick-release battery on hand for swift replacements and to avoid downtime associated with charging.
The Eufy Dual Cam Doorbell 2K is designed for homeowners seeking enhanced home security with its dual-camera technology. This doorbell provides comprehensive monitoring by eliminating blind spots, ensuring you capture every detail at your doorstep. Note that while the dual-camera system enhances coverage, it requires either a wired or battery-powered setup, and battery life may vary depending on usage.
All features
Colour
Black
Model Part Number
E8213G11
Brand
Eufy
Extended Product Information
FAQs
How do I install the Eufy Dual Cam Doorbell 2K?
Follow the in-app instructions for either wired or battery-powered installation, ensuring proper mounting and Wi-Fi connection.
What is the video resolution of the doorbell?
The doorbell offers 2K Full HD video resolution (2560 x 1920 pixels).
Does the doorbell have night vision?
Yes, it features color night vision, providing clear visibility in low-light conditions up to 16 feet.
How does the package detection work?
The doorbell uses its cameras to detect packages and sends notifications when they are delivered.
Is local storage available?
Yes, the doorbell supports local storage via the HomeBase. Every moment can be stored locally on HomeBase inside your home behind military-grade AES128 data encryption.
How do I reset the doorbell?
Press and hold the reset button (usually located on the back or side of the doorbell) for several seconds until the device restarts.
Can I use the doorbell with voice assistants?
Yes, the Eufy Dual Cam Doorbell 2K works with both Amazon Alexa and Google Assistant.
What is the warranty period?
Please refer to the warranty information provided with your product or on the official Eufy website for details.
Troubleshooting
Doorbell not powering on.
Check the power source (wired or battery). Ensure the battery is properly installed and charged, or the wired connection is secure.
Poor video quality.
Ensure the lens is clean and free of obstructions. Check your Wi-Fi signal strength and reposition the doorbell or router if necessary.
Motion detection not working.
Adjust the motion detection sensitivity settings in the eufy Security app. Ensure the detection zone is correctly configured.
Unable to connect to Wi-Fi.
Verify your Wi-Fi network password. Ensure the doorbell is within range of your router. Restart the doorbell and router.
Pros and Cons
Pros
Comprehensive view with dual cameras.
High-resolution video quality for detailed images.
Advanced motion detection reduces false alerts.
Package detection feature for added convenience.
Easy installation with both wired and wireless options.
Cons
Battery mode requires occasional charging or replacement.
May require a separate HomeBase for local storage.
Dependence on Wi-Fi connectivity.
Initial setup may require some technical configuration.
Setup, Compatibility & Care
Setup
Choose Installation Method: Decide between battery-powered or wired installation. Follow the in-app instructions for either option.
Mounting: Securely mount the doorbell using the provided bracket and screws.
Connect to Wi-Fi: Follow the on-screen prompts within the eufy Security app to connect the doorbell to your home Wi-Fi network.
Pair with HomeBase (if applicable): If using local storage, pair the doorbell with the HomeBase following the setup instructions.
Compatibility
Wi-Fi: Supports 2.4 GHz Wi-Fi networks.
Mobile Devices: Compatible with iOS and Android devices via the eufy Security app.
Smart Home Integration: Works with Amazon Alexa and Google Assistant.
Care
Cleaning: Use a soft, damp cloth to clean the doorbell's surface. Avoid using harsh chemicals.
Battery Maintenance: For battery-powered installations, monitor the battery level and replace or recharge as needed. Keep a spare charged battery on hand.
Firmware Updates: Regularly update the doorbell's firmware via the eufy Security app to ensure optimal performance and security.