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Poly OBi302-UK Universal Voice Adapter - Black

Poly OBi302-UK Universal Voice Adapter - Black

The Poly OBi302 expands your service portfolio by enhancing the communication possibilities of hom...

Best current price£49.99from Box.co.uk

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Poly Size 2 Black Obi302-Uk Universal Voice Adapter With Usb Fxs Ports

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Laptop OutletPoly Black Obi302-Uk Universal Voice Adapter With Usb 2 Fxs Ports
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Product Information

Full details

The Poly OBi302-UK is designed for home and small business offices looking to bridge analog communication devices with modern VoIP services. Its key benefit is maximizing existing analog investments by supporting up to two analog phones or fax machines across multiple VoIP services, while prioritizing voice calls for clear communication. A potential caveat is that advanced wireless and Bluetooth features require separate Poly USB adapters.

All features

Model Part Number2200-49532-102
BrandPoly

Extended Product Information

FAQs

Can I connect two analog phones and one fax machine?

The Poly OBi302-UK supports a combination of up to two analog devices, so you can connect two phones, or one phone and one fax machine, or two fax machines, provided they are within the limit of two total devices.

Does this device require a separate VoIP service subscription?

Yes, to make and receive calls over the internet, you will need to subscribe to one or more VoIP service providers and configure them on the OBi302. It also supports the OBiTALK peer-to-peer service.

How do I manage my OBi302 remotely?

You can manage your OBi302 remotely using the Poly OBiTALK device management platform. This allows for provisioning, configuration, and troubleshooting from any internet-connected location.

What is the benefit of call prioritization?

Call prioritization ensures that voice traffic from your connected phones is given preference over other internet data passing through the OBi302's LAN port. This results in clearer, uninterrupted calls, especially in busy network environments.

Are the WiFi and Bluetooth adapters included?

No, the Poly USB WiFi adapter and Poly USB Bluetooth adapter are sold separately. They are required to enable wireless and Bluetooth functionalities on the OBi302.

Can I use this for POTS lines?

Yes, the Poly OBi302-UK supports one Plain Old Telephone Service (POTS) subscription, allowing you to integrate a traditional landline service alongside your VoIP services.

What kind of faxing is supported?

The OBi302 supports the T.38 fax standard, which is designed for reliable facsimile transmission over IP networks (FoIP).

Troubleshooting

No dial tone from analog phone

Verify the analog phone is securely connected to the OBi302. Check that the correct phone port is configured in the OBiTALK settings. Ensure the OBi302 has power and an active internet connection. Confirm your VoIP service is properly configured and active.

Fax calls fail or are unreliable

Ensure T.38 fax support is enabled in your VoIP service settings and on the OBi302. Check internet connection stability. Reduce network traffic if possible. Verify fax machine settings are compatible with T.38.

Device is not connecting to OBiTALK

Confirm the OBi302 has a valid IP address from your router. Check your internet connection. Verify your OBiTALK account is active. Reboot the OBi302 and your router.

Poor call quality (garbled audio)

Check your internet connection speed and stability. Ensure the OBi302's LAN port is prioritizing voice traffic. Close unnecessary bandwidth-consuming applications on your network. Reboot the OBi302 and your router.

WiFi or Bluetooth not working

Ensure the correct Poly USB adapters are plugged in securely. Verify that WiFi/Bluetooth is enabled in the OBiTALK configuration. Confirm that the adapters are compatible with the OBi302. Restart the OBi302.

Pros and Cons

Pros

  • Maximizes investment in existing analog phones and fax machines.
  • Supports multiple VoIP services for flexibility and cost savings.
  • Ensures clear call quality through traffic prioritization.
  • Facilitates reliable faxing over IP with T.38 support.
  • Remote management via OBiTALK simplifies administration.

Cons

  • Wireless and Bluetooth capabilities require purchase of additional USB adapters.
  • Initial setup might require familiarity with VoIP configurations.
  • Device is primarily for bridging analog to digital; it does not replace digital PBX systems.
  • Limited to two analog devices.
  • Relies on internet connectivity for VoIP services.

Setup, Compatibility & Care

Setup:

  1. Connect the Poly OBi302-UK to your router using an Ethernet cable.
  2. Connect your analog phone(s) or fax machine(s) to the device's phone ports.
  3. Power on the device.
  4. Access the OBiTALK web portal or the device's local web interface to configure your VoIP service(s) and OBiTALK settings. Follow the on-screen prompts for service provider integration.
  5. For optional WiFi or Bluetooth, connect the respective Poly USB adapters to the device and follow the configuration steps in OBiTALK.

Compatibility:

  • Compatible with most analog phones and fax machines.
  • Supports standard VoIP protocols (SIP).
  • Requires an active internet connection.
  • For wireless features, requires a 2.4 GHz or 5 GHz 802.11ac wireless access point and compatible Poly USB WiFi adapter.
  • For Bluetooth features, requires a compatible Poly USB Bluetooth adapter.

Care:

  • Keep the device in a well-ventilated area, away from direct sunlight and heat sources.
  • Clean the exterior with a soft, dry cloth. Avoid using liquids or aerosol cleaners.
  • Ensure all cable connections are secure.

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