Grant Vortex Pro Internal 21kW Oil Combi Boiler - VTXCOMBI21

The Grant Vortex Pro Internal Combi boiler range includes models like the slimline Vortex Pro Comb...

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BradfordsGrant - Vortex Pro - Internal Combi Boiler - 21kW
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£3,620.54
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City Plumbing GBGrant White Vortex Pro Internal 21Kw Oil Combi Boiler Vtxcombi21
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£3,626.40
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Product Information

Full details

This guide is for homeowners and installers using the Grant Vortex Pro Internal 21kW Oil Combi Boiler (VTXCOMBI21). Benefit from reliable heating and instant hot water with a compact, easy-to-install system. Note that professional installation and servicing are required to maintain optimal performance and warranty compliance.

All features

Model Part NumberVTXCOMBI21
BrandGrant

Extended Product Information

FAQs

How often should I have my boiler serviced?

The Grant Vortex Pro Internal 21kW Oil Combi Boiler should be serviced annually by a qualified OFTEC engineer to maintain its performance and warranty.

What type of fuel does this boiler use?

This boiler uses domestic heating oil as fuel.

What is the warranty period?

The boiler comes with a 2-year guarantee, covering manufacturing defects.

Where can I find the serial number?

The serial number is located on the boiler's data plate. This is needed if you need to contact customer support or make a warranty claim.

What should I do if the boiler displays an error code?

Consult the boiler's manual for specific error code explanations and troubleshooting steps. If the issue continues, contact a qualified heating engineer.

Is the boiler suitable for my home?

The 21kW model is typically suitable for small to medium-sized homes. Consult a heating engineer to determine the correct size for your specific needs.

Where can I find spare parts?

Spare parts can be obtained from authorized Grant dealers or heating supply stores. You may also contact Grant directly through their website or customer service line.

Troubleshooting

Boiler not starting

Check the oil supply, power supply, and ensure the system pressure is adequate. Consult the manual for specific error codes.

No hot water

Check the thermostat settings and the water flow. If the problem persists, contact a qualified engineer to inspect the heat exchanger and burner.

Poor heating performance

Check the radiator valves, system pressure, and ensure there are no airlocks in the system. Consider a system flush if necessary.

Error codes displayed

Consult the boiler's manual to identify the specific error code and follow the recommended troubleshooting steps. Contact a qualified engineer if the issue persists.

Pros and Cons

Pros

  • High efficiency with a SEDBUK SAP 2009 ‘A’ rating.
  • Compact design suitable for various installation locations.
  • Provides both central heating and instant hot water.
  • Features a reliable Riello RDB burner.
  • Includes a 2-year guarantee for peace of mind.
  • Offers multi-directional flue options for installation flexibility.

Cons

  • Requires professional installation by a qualified technician.
  • Uses oil as fuel, which may have fluctuating costs.
  • Regular servicing is required to maintain efficiency and warranty.
  • Condensate drain may require specific routing during installation.
  • Limited to 21kW output, which may not be sufficient for very large properties.

Setup, Compatibility & Care

  1. Installation: This boiler *must* be installed by a qualified OFTEC registered engineer. Ensure all local regulations are followed.
  2. Fuel: Compatible with domestic heating oil.
  3. Water Quality: The system should be flushed and treated with inhibitor to prevent corrosion and ensure efficient operation.
  4. Flue: Ensure the flue is correctly installed and meets all required safety standards; it offers multi-directional options.
  5. Servicing: Annual servicing by a qualified engineer is essential to maintain the warranty and ensure optimal performance. This includes checking the burner, heat exchanger, and other components.
  6. Pressure: Regularly check the system pressure. Low pressure can impact performance and potentially damage the boiler.

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