Vokera Pinnacle System Boiler - 32kW

For over 40 years, Vokèra by Riello has been producing heating appliances. The Vokèra Pinnacle is ...

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City Plumbing GBVokera Pinnacle 32S 32Kw System Boiler. 20207908
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Product Information

Full details

The Vokera Pinnacle System Boiler - 32kW is designed for homeowners seeking a high-efficiency, reliable heating solution, especially those with larger homes or multiple bathrooms requiring consistent hot water. Its key benefit is its high seasonal efficiency (94%) and wide modulation range (1:13), leading to potential energy savings. A caveat for the 32S model is that it requires a separate hot water cylinder, adding to installation complexity and space requirements. This system boiler boasts a durable stainless steel heat exchanger, an intuitive full-touch colour interface, and is hybrid-ready, offering future-proofing.

All features

Model Part Number20207908
BrandVokera

Extended Product Information

FAQs

What is the warranty period for the Vokera Pinnacle System Boiler?

The Vokera Pinnacle System Boiler is backed by a 10-year warranty, provided it is installed and serviced annually by a Gas Safe registered engineer.

Do I need a separate hot water cylinder for the 32kW model?

Yes, the Vokera Pinnacle System Boiler - 32kW (model 32S) is a system boiler and requires a separate hot water cylinder to store hot water.

Can this boiler be converted to LPG?

Yes, the Vokera Pinnacle boiler can be converted to run on LPG. This must be carried out by a qualified Gas Safe registered engineer.

How do I connect a smart thermostat to this boiler?

The boiler is Opentherm ready. Connect your Opentherm compatible smart thermostat to the designated terminals on the boiler as per the thermostat manufacturer's instructions and the boiler's wiring guide.

What is the seasonal efficiency of this boiler?

The Vokera Pinnacle boiler has a seasonal efficiency of 94%.

How do I program heating schedules?

Heating programming can typically be done via the full-touch colour control interface on the boiler or through a compatible smart thermostat connected via Opentherm.

What does 'hybrid-ready' mean?

'Hybrid-ready' means the boiler is designed to work alongside other heat sources, such as solar thermal or heat pumps, in a hybrid heating system for optimized energy usage.

Troubleshooting

Boiler won't ignite or heat water.

Check the gas supply, ensure the thermostat is calling for heat, and verify the system pressure. If the issue persists, contact a Gas Safe registered engineer.

Low hot water pressure.

Check the hot water cylinder's water supply valve. If it's a system boiler, check the system pressure and inspect the pump. Ensure the hot water cylinder is not depleted if it's a high-demand period.

Boiler making unusual noises.

Gurgling or banging noises can indicate air in the system; bleeding radiators may help. Whining noises could indicate a pump issue. Contact a qualified engineer for diagnosis.

Error code displayed on the interface.

Refer to the Vokera Pinnacle user manual for the specific error code. Common codes relate to ignition failure, water pressure, or sensor faults. Contact a Gas Safe registered engineer with the error code.

System pressure is too low or too high.

Low pressure can be topped up using the filling loop (refer to manual). High pressure may require a visit from an engineer to check the pressure relief valve or expansion vessel.

Pros and Cons

Pros

  • High energy efficiency reduces running costs.
  • Durable stainless steel heat exchanger ensures longevity.
  • Intuitive full-touch colour display simplifies operation.
  • Hybrid-ready for future energy system integration.
  • Suitable for homes with high hot water demands (32S model).

Cons

  • The 32S model requires a separate hot water cylinder, increasing installation space and complexity.
  • Requires professional installation, adding to initial cost.
  • While hybrid-ready, full integration may require additional components.
  • Reliance on a separate hot water cylinder means a potential single point of failure for hot water if not maintained.

Setup, Compatibility & Care

Setup:

Installation of the Vokera Pinnacle System Boiler must be carried out by a Gas Safe registered engineer. The boiler requires a mains water connection, gas supply, and electrical power. For the 32S system model, a dedicated hot water cylinder and associated pipework must also be installed. Ensure adequate ventilation is provided as per manufacturer guidelines.

Compatibility:

  • Opentherm Ready: Fully compatible with Opentherm compatible thermostats and control systems, including apps.
  • Hybrid Ready: Can be integrated into hybrid heating systems.
  • LPG Conversion: The boiler can be converted to run on LPG by a qualified engineer.

Care:

  • Annual Servicing: Regular servicing by a Gas Safe registered engineer is crucial for maintaining efficiency, safety, and warranty.
  • Cleaning: Keep the exterior casing clean with a soft, damp cloth. Avoid abrasive cleaners.
  • System Checks: Periodically check the system pressure gauge and ensure it is within the recommended range (typically 1-1.5 bar when cold).
  • Frost Protection: Ensure the boiler and pipework are protected from freezing, especially in unheated areas. Use Vokèra's frost protection kit if necessary.

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