Tempur Original SmartCool Pillow - Queen XL

No, only the SmartCool Technology cover is machine washable at 40°C. The TEMPUR Material insert cannot be washed and should be spot cleaned only.

The sizes differ primarily in their dimensions (Length x Width x Depth). Queen Medium: L 61 x W 31 x D 10cm, Queen Large: L 61 x W 31 x D 11.5cm, Queen XL: L 61 x W 31 x D 13cm. The thickness increases with size, offering slightly different levels of loft and support.

This pillow is best suited for back sleepers and side sleepers due to its supportive, medium-firm feel and ergonomic curved design.

TEMPUR Material is known for its durability. The pillow comes with a 3-Year Guarantee, indicating the manufacturer's confidence in its long-term performance.

The pillow is rated medium to firm. If you prefer a very soft, plush pillow, this may not be the best fit. If you seek substantial support for your head and neck, particularly as a back or side sleeper, this firmness level is likely appropriate.

Yes, you can use your standard pillowcase over the SmartCool cover. Ensure the pillowcase fits snugly without compressing the pillow excessively.

The SmartCool Technology integrated into the cover is designed to provide a cool-to-the-touch sensation and actively absorb excess heat from your body, helping you stay comfortable throughout the night.

Allow the pillow the recommended decompression time (24-72 hours). If firmness persists, consider if your sleeping position (e.g., stomach sleeping) is ideal for this medium-firm pillow. It may take a few nights to adjust to the adaptive material.

This is typical for memory foam products. Air the pillow out in a well-ventilated room for 24-72 hours. The odor should dissipate significantly.

Ensure the cover is air-dried in a warm, well-ventilated area. Avoid using direct heat sources. Check that the washing machine's spin cycle was effective in removing excess water.

While designed for cooling, individual experiences can vary. Ensure the SmartCool cover is correctly positioned. Avoid using a non-breathable pillowcase that could hinder airflow.