Focal Point Ebony Flueless Gas Fire

No, professional installation by a qualified Gas Safe registered engineer is mandatory. This ensures both your safety and the optimal performance of the appliance.

No, the Focal Point Ebony is a flueless gas fire, meaning it does not require a chimney or any type of flue system for operation.

It is ideally suited for smaller living spaces. Please refer to the installation manual for specific room volume and ventilation requirements to ensure safe and efficient operation.

The ODS is a critical safety feature designed to monitor the oxygen levels in your room. If oxygen levels drop to an unsafe threshold, the sensor will automatically shut off the fire to prevent any risk.

Ensure the fire is completely cool before cleaning. Gently wipe the glass with a soft, damp cloth. For more stubborn marks, a non-abrasive glass cleaner suitable for appliances can be used. Avoid harsh chemicals or abrasive materials.

Yes, the Focal Point Ebony Flueless Gas Fire boasts 100% efficiency, meaning it converts almost all the gas it consumes into heat, optimizing energy usage.

First, confirm that your gas supply is active and the isolation valve for the fire is open. Check if the Oxygen Depletion Sensor (ODS) may have activated due to insufficient ventilation; ensure the room is adequately ventilated as per installation guidelines. If the issue persists, contact a qualified gas engineer, as professional intervention is required.

This is a safety feature indicating that the oxygen levels in the room might be insufficient. Ensure that the room ventilation requirements, as outlined in the installation manual, are strictly met. Avoid blocking any permanent ventilation openings. If the problem continues, consult a qualified professional to assess the room's ventilation or the fire's operation.

The Focal Point Ebony fire is designed for smaller rooms. Verify that the size of your room is within the recommended specifications for this appliance. If the room is too large, the fire's heat output may not be sufficient. Also, ensure no drafts are drawing heat away and that the room is adequately insulated. Confirm the fire is operating at its maximum setting if more heat is desired.