Poly Studio X50 Video Conferencing Kit - Black

Poly Studio X50 Video Conferencing Kit with Poly TC8 Touch Controller. Easy to use, durable, and s...

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Box.co.ukPoly Black Refurbished - Studio X50 4K Ultra Video Conferencing Bar No Lcd Zoom Certified - Touch Controller Not Included
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Laptop OutletPoly Black Refurbished Studio X50 4K Ultra Video Conferencing Bar No Lcd Zoom Certified - Touch Controller Not Included
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Product Information

Full details

The Poly Studio X50 Video Conferencing Kit is designed for medium-sized rooms, offering a simplified and enhanced hybrid meeting experience with boardroom-quality audio and video in a sleek, all-in-one bar. It's ideal for teams seeking easy-to-use, high-performance video conferencing, though its advanced features may require a brief learning curve for initial setup.

All features

ColourBlack
Model Part Number2200-86270-102
BrandPoly

Extended Product Information

FAQs

What is the primary benefit of the Poly Studio X50?

The primary benefit is its ability to simplify and enhance hybrid meetings in medium-sized rooms with high-quality audio and video in an all-in-one, easy-to-use device.

Does the Poly Studio X50 require a separate computer?

The Poly Studio X50 is designed to work as a standalone device for many video conferencing platforms, but compatibility can vary. It can also be used with a connected PC.

How do I update the firmware on the Poly Studio X50?

Firmware updates are typically managed through the device's settings menu or via a connected management platform. Ensure the device is connected to the internet.

What is the purpose of the Poly TC8 controller?

The Poly TC8 provides an intuitive touch interface for easily joining meetings, managing call settings, sharing content, and controlling the camera.

Can the Poly Studio X50 be used in a very large room?

While it offers robust performance, the Studio X50 is optimized for medium-sized rooms. For very large rooms, you might consider additional audio solutions or different Poly devices designed for larger spaces.

What is the warranty period for the Poly Studio X50?

Warranty information can vary by region and reseller. Please refer to the official Poly documentation or your point of purchase for specific warranty details.

How does the camera framing work?

The camera features automatic framing capabilities that intelligently zoom and pan to keep active speakers in view, ensuring they are clearly seen by remote participants.

Troubleshooting

Device does not power on

Ensure the power adapter is securely connected to the Studio X50 and the power outlet. Check if the power outlet is functioning by testing it with another device.

No audio or video during a call

Verify that the camera and microphones are not obstructed. Check that the correct audio and video input/output devices are selected within your video conferencing software. Restart the Studio X50 and the TC8.

TC8 controller is unresponsive

Check the USB cable connection between the TC8 and the Studio X50. Try a different USB port if available. Restart both devices.

Poor audio quality (echoing, background noise)

Ensure the device is placed centrally in the room and not too close to noisy equipment. Check for firmware updates for the Studio X50, as these often include audio improvements. Configure the noise reduction settings in the device's menu.

Cannot connect to Wi-Fi network

Verify that you are entering the correct Wi-Fi password. Ensure the Studio X50 is within range of your Wi-Fi router. Try rebooting your router and the Studio X50.

Pros and Cons

Pros

  • Streamlined setup and operation
  • Excellent audio and video quality for medium rooms
  • Wide compatibility with various video conferencing platforms
  • Integrated design reduces clutter
  • Intuitive touch control interface

Cons

  • Initial setup might require technical guidance
  • Best suited for medium-sized rooms, may not be optimal for very large or very small spaces
  • Requires compatible software for full functionality

Setup, Compatibility & Care

Setup: Connect the Poly Studio X50 to your display via HDMI and to your network using the provided Ethernet cable. Connect the Poly TC8 controller via its USB cable. Follow the on-screen prompts on the TC8 to complete the initial setup, including connecting to Wi-Fi if necessary and signing into your video conferencing service.

Compatibility: The Poly Studio X50 is designed for broad compatibility with popular video collaboration platforms such as Zoom, Microsoft Teams, Google Meet, and others. Ensure your chosen software is installed and configured on the device or connected PC/app.

Care: Clean the exterior of the Poly Studio X50 and TC8 with a soft, dry cloth. Avoid using liquids or abrasive cleaners. Ensure ventilation ports are kept clear of dust and obstructions to maintain optimal performance.

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