OHS Orthopaedic Neck Pillow - Memory Foam

Most users find that it takes about 1-2 weeks to fully adjust to the unique support and feel of a memory foam orthopaedic pillow. Give your body time to adapt to the new sleeping posture.

No, only the removable cover can be washed. The memory foam core should never be immersed in water. Spot clean the core with a damp cloth if needed and allow it to air dry completely.

The pillow measures approximately 63 cm x 38 cm x 12 cm.

The memory foam material is naturally hypoallergenic. The removable cover can be washed regularly to maintain a hygienic sleep surface.

The pillow is designed to provide orthopaedic support and promote proper alignment, which can help alleviate general neck and shoulder pain. However, for specific medical conditions, it is always best to consult with a healthcare professional.

Please refer to the product packaging or the retailer's website for specific warranty information, as this can vary.

Yes, the pillow is designed to fit standard pillowcases. The included cover provides an additional layer of comfort and protection.

This is common with new memory foam. Allow the pillow to air out in a well-ventilated area for 24-48 hours. The odor should dissipate.

Memory foam requires an adjustment period. Try using it for at least two weeks. If it consistently feels uncomfortable, consider if the firmness level matches your preference. This model is designed for orthopaedic support, which often means a medium-firm feel.

Ensure the pillow has been fully decompressed after unboxing. If it remains misshapen, contact customer support as this may indicate a defect.

Unzip the cover fully. Gently work the pillow out or in, avoiding excessive force. Ensure the pillow is completely dry before placing the cover back on.