HP Envy 6020e - Grey

This is a professionally refurbished HP ENVY 6032e All-in-One Wireless Multifunction Thermal Inkje...

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Product Information

Full details

The HP ENVY 6020e is an all-in-one thermal inkjet printer perfect for home users, students, and those needing a reliable wireless printer for everyday tasks. It delivers crisp prints and easy setup, with wireless flexibility to print, copy, and scan from your phone or laptop. Keep in mind that ink cartridges are not included and must be purchased separately.

All features

Colour	Grey
Series	Envy
Model Part Number	223N4B
Brand	HP

Extended Product Information

FAQs

How do I connect the printer to Wi-Fi?

Follow the instructions in the HP Smart app or the printer's setup guide to connect to your Wi-Fi network.

What kind of ink cartridges does this printer use?

This printer uses HP 305 or HP 305XL ink cartridges. However, the cartridges are not included.

Can I print from my smartphone?

Yes, you can easily print from your smartphone using the HP Smart app.

How do I scan documents?

Place the document on the scanner glass and use the HP Smart app to scan. You can then save or share the scanned document.

What is HP+?

HP+ is a smart printing system that keeps your printer up-to-date and ready to print. It requires an HP account and the use of original HP ink cartridges.

What is the warranty period?

The printer comes with a 1-year warranty.

How do I clean the print heads?

You can clean the print heads using the printer software or the HP Smart app. Navigate to the printer settings and select the cleaning option.

Troubleshooting

Printer won't turn on.

Check the power cord and outlet. Ensure the power button is pressed firmly.

Printer not connecting to Wi-Fi.

Make sure your Wi-Fi is enabled. Reset the printer's network settings and try reconnecting. Ensure the printer and your device are on the same network.

Poor print quality.

Check ink levels. Clean the print heads using the printer software. Use the correct paper type for your print job.

Paper jams.

Carefully remove any jammed paper, following the instructions in the user manual. Ensure paper is loaded correctly and that the paper tray isn't overloaded.

Cannot print from a mobile device.

Ensure the printer is connected to the same Wi-Fi network as your mobile device. Confirm the printer is selected in the print settings of your mobile device.

Pros and Cons

Pros

Easy wireless setup and connectivity.
Excellent print quality for both documents and photos.
Compact and stylish design that fits well in any home office.
HP Smart App offers convenient features like mobile printing and scanning.
Duplex printing saves paper and reduces environmental impact.

Cons

Ink cartridges are not included, requiring an additional purchase.
Print speeds may be slower compared to some other printer technologies.
Limited paper input capacity (100 sheets).
May require occasional firmware updates for optimal performance.
Reliance on the HP Smart App for advanced features.

Setup, Compatibility & Care

Setup

Unpack the printer and remove all protective materials.
Install the ink cartridges (not included).
Download and install the HP Smart app on your smartphone or tablet, or download the printer software from the HP website for your computer.
Follow the on-screen instructions in the HP Smart app or printer software to connect the printer to your Wi-Fi network.
Once connected, you can start printing, copying, and scanning.

Compatibility

The HP ENVY 6020e is compatible with:

Operating Systems: Windows 10, Windows 7, Windows 11, macOS X 13.0 Ventura, Mac OS X 11.0 Big Sur, Mac OS X 10.15 Catalina, Mac OS X 10.14 Mojave, Mac OS X 10.12 Sierra, ChromeOS.
Mobile Devices: Apple AirPrint, Mopria Print Service.

Care

Cleaning: Use a soft, damp cloth to clean the exterior of the printer. Avoid using harsh chemicals.
Paper Handling: Load paper correctly in the paper tray, and avoid overfilling.
Ink Cartridges: Replace ink cartridges when prompted by the printer. Store unused cartridges in a cool, dry place.
Updates: Keep the printer software and firmware up to date for optimal performance and security.