Noerden Hoppy - White

Hoppy is a smart, app-connected cage-friendly feeder with a built-in HD camera and two-way audio, ...

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Product Information

Full details

The Noerden Hoppy smart feeder is designed for small pet owners who want to stay connected and provide consistent care for their animals. It offers real-time monitoring, scheduled feedings, and two-way communication, allowing you to feed, watch, and talk to your pet from anywhere. Keep in mind that while it offers many features, it requires a stable 5G/WiFi connection to function optimally.

All features

BrandNoerden

Extended Product Information

FAQs

How do I clean the feeder?

Use a damp cloth to wipe down the food container, bowl, and exterior of the feeder. Do not submerge the unit in water.

What type of food can I use?

The feeder is compatible with dry food types, pellets, mixed shapes, and strips up to 30mm.

How do I set up a feeding schedule?

Use the Hoppy app to schedule up to 10 meals per day with custom portion control.

What happens during a power outage?

The feeder automatically switches to the D-cell battery backup, providing up to 30 days of autonomous use.

How do I adjust the height of the feeder?

The Hoppy is engineered to fit most small pet enclosures and cages with adjustable height to ensure optimal comfort and accessibility for your pet.

What is the warranty period?

The product comes with a 12-year guarantee.

Can I talk to my pet through the feeder?

Yes, the feeder features two-way audio, allowing you to talk to and hear your pet.

Troubleshooting

Feeder won't turn on.

Check the power connection and ensure the USB-C cable is securely plugged in. If using battery backup, check the battery level.

App is not connecting to the feeder.

Ensure the feeder is connected to the 5G/WiFi network and that your smartphone has a stable internet connection. Restart both the feeder and the app.

Camera feed is blurry.

Clean the camera lens with a soft, dry cloth. Ensure the lighting in the room is adequate.

Feeder is dispensing the wrong amount of food.

Verify the portion size settings in the app. Check for any blockages in the food outlet.

Two-way audio not working.

Check the app's audio settings. Ensure your smartphone's microphone and speaker are functioning correctly.

Pros and Cons

Pros

  • Remote feeding and monitoring for peace of mind.
  • HD camera with night vision provides clear visibility.
  • Two-way audio allows interaction with your pet.
  • Scheduled feeding promotes a healthy routine.
  • Large food capacity reduces the need for frequent refills.
  • Dual power supply ensures continuous operation.

Cons

  • Requires a stable 5G/WiFi connection.
  • Compatibility limited to small pets and specific cage setups.
  • May require some initial setup and configuration.
  • Battery backup provides limited autonomous use.
  • May not be suitable for pets with very specific dietary needs.

Setup, Compatibility & Care

Setup

  1. Download the Hoppy app and create an account.
  2. Connect the feeder to your 5G/WiFi network following the in-app instructions.
  3. Attach the feeder to your pet's cage, ensuring proper fit and stability. The feeder fits most small pet enclosures and cages with vertical bar spacing of 21–44mm, rod diameters ≤5mm, and a minimum cage height of 20mm.
  4. Fill the food container with appropriate dry food. Use the interchangeable food outlets for different kibble sizes (5–20mm and 5–30mm).
  5. Set up feeding schedules and portion sizes through the app.

Compatibility

  • Pets: Suitable for rabbits, guinea pigs, hamsters, ferrets, hedgehogs, small cats, and small dogs.
  • Cage Compatibility: Compatible with vertical bar spacing of 21–44mm, rod diameters ≤5mm, and a minimum cage height of 20mm.
  • Food: Compatible with dry food types, pellets, mixed shapes, and strips up to 30mm.

Care

  • Cleaning: Regularly clean the food container and bowl with a damp cloth.
  • Maintenance: Check and clean the food outlet to prevent blockages.
  • Desiccant: Replace the desiccant pack when necessary to keep food dry and fresh.
  • Power: Monitor the battery level if using the backup power.

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